Online Platform Growth Manager

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Plaza Premium Group Full time

The Plaza Premium Group seeks a skilled E-Commerce Operations Analyst to help drive the growth of eCommerce as a vital channel for their premium airport service products. In this role, you will collaborate with cross-functional teams to develop an effective online consumer journey, grow web visitor engagement, and enhance direct channels revenue.

Main Responsibilities
  • Manage all aspects of branded websites to support traffic growth and drive conversions.
  • Coordinate updates of content, pricing, and service information across multiple locales and languages.
  • Perform tasks like content uploading and publishing on the CMS, embedding links within agreed frameworks.
  • Support campaign management across the entire eCommerce ecosystem, focusing on customer lifecycle to drive sales growth and improvements in customer experience.
  • Monitor and maintain published content, evaluate website user interface and content to improve user experience and retention.
  • Assist the team in conducting User Acceptance Testing (UAT) for any development and enhancements of the eCommerce platforms.
Seniority Level

Associate

Employment Type

Full-time

Job Function

eCommerce, Digital Marketing, and Business Development

Industries

Hospitality, Travel, and Tourism



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