Experience Improvement Specialist
7 days ago
Fulfill your dream of making a difference in people's lives
About the Role:Daythree is seeking a Customer Experience Representative who embodies empathy, adaptability, and a passion for delivering exceptional service. You will be part of a dynamic team that prioritizes customer satisfaction and aims to resolve any issues that may arise.
Key Responsibilities:- Working on rotational shift hours, adapting to changing schedules as needed.
- Serve customers through effective communication, addressing their inquiries, and resolving problems efficiently.
- Collaborate with the back-end support team to find swift and satisfactory solutions.
- Emphasize building strong relationships with customers, ensuring trust and loyalty.
- Identify the best-suited candidate can start on 14th April 2025.
- Basic requirement includes having a SPM qualification.
- Position open for Malaysian Citizens only.
- Promising package with salary ranging from RM2,000-RM2,200, plus a RM300 Individual KPI Allowance based on attendance and performance.
- Balanced work-life integration with 5 working days, 2 alternate off days based on the provided schedule.
- Medical claim coverage up to RM60.
- Comprehensive benefits including EPF, SOCSO, and EIS.
In return for your dedication and hard work, we provide an environment where you can grow professionally and personally, developing your skills and expertise while fostering meaningful connections with your colleagues and clients.
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Process Improvement Specialist
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Employee Experience Manager
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