Lead Business Process Analyst for Automation
4 days ago
We are looking for an experienced professional to join our RPA Center Support & Delivery Team as a Lead Business Process Analyst for Automation. In this role, you will be responsible for reviewing documents, providing ongoing support for automation solutions, and ensuring they adhere to AIA standards.
The ideal candidate will have 3++ years of hands-on experience with RPA tools and cognitive platforms such as Power Automate Desktop (Core), Power Automate, UiPath, Blue Prism, Automation Anywhere, etc. Additionally, they should have experience in programming languages like C/C++/C#, Python, VB Script, Ruby, Java, JS, .Net, Oracle, DB2, and basic knowledge of HTML, JavaScript or any scripting language.
You will be working closely with stakeholders to identify areas for automation opportunities, develop, implement and maintain automation solutions that meet business requirements, and collaborate with cross-functional teams to drive process improvements and efficiency gains.
Responsibilities:- Perform BAU activities as per defined in accordance to USCRPA operational policy which are generally of simple to medium complexity scenarios.
- Responsible for communicating with users to understand, log, categorize and develop and maintain development documentation (Functional and Technical Specifications) and other relevant documentation as necessary (for example, new connector or customized connector) to ensure development work and compliance to Change Governance and Information Security.
- Implement changes related to incidents & change requests and deploy to production system.
- The resolution time of incidents and change requests should meet agreed SLA based on their priority.
- As needed, perform code reviews, exercise regression testing, and conduct user-acceptance testing.
- Co-ordinate and perform regular patches, upgrades to the platform.
Education:
- Bachelor's degree Information Technology/Systems or Business related degree majoring in computing systems.
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