Business Process Improvement Manager

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

Zurich 56 Company Ltd seeks a highly skilled and experienced Business Analyst to join our team.

About the Position

The ideal candidate will serve the needs of the Execution & Change Division and have the opportunity to propose and/or implement solutions for the efficiency of Zurich Insurance. The Business Analyst will be responsible for leading project resource planning, design, and implementation of business requirements and system modifications in projects/initiatives.

Main Responsibilities:
  • Leads creation and review of test case scenarios with product owners and system analysts to be used in testing.
  • Communicates project deliveries with key stakeholders on a regular basis.
  • Adapts and applies different delivery methodologies including Agile, Waterfall, and Lean/Six Sigma.

The Business Analyst will work closely with relevant stakeholders to analyze, document, and review business processes requirements with product owners. This role requires strong analytical skills, excellent communication skills, and the ability to work under tight deadlines and stressful conditions.

Key Skills and Qualifications:
  • Minimum 4 or more years of experience in a business analyst role, process improvement, data analyst, or similar capacity.
  • Experience working in business processes and re-engineering including simplification, digitalization, and automation implementations.


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