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Business Process Improvement Specialist

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Kopi Kenangan Full time

Kopi Kenangan is a leading coffee chain store with a presence in Indonesia, Malaysia, and Singapore. We are committed to delivering exceptional customer experiences through efficient and streamlined operations.

We are seeking an experienced Business Process Improvement Specialist to join our team. The successful candidate will be responsible for identifying areas of improvement and implementing solutions to enhance operational efficiency.

Key Responsibilities:

  • Conduct thorough analysis of current business processes and identify areas for improvement.
  • Develop and implement process improvement initiatives to enhance operational efficiency.
  • Collaborate with stakeholders to ensure smooth implementation across all teams.
  • Leverage data insights to inform decision-making and drive process improvements.

Requirements:

  • Bachelor's degree in business, operations or information systems.
  • Minimum 2 years' experience in business analysis, product operations or business operations.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.