Business Process Improvement Consultant
3 days ago
At Malayan Flour Mills Berhad, we are committed to excellence in all aspects of our business. We are seeking a highly skilled IT Business Analyst to join our team and contribute to our success.
ResponsibilitiesThe successful candidate will be responsible for:
- Improving our organisation's supply chain operations by collecting and analysing data to identify underperforming areas.
- Providing recommendations to enhance overall operations and efficiency of applications, especially in ERP, to support current and meet new business requirements.
- Identifying and troubleshooting problems, providing advice, and following-through in meeting user needs and expectations within a stipulated time to ensure the smooth operation of JDE / MTech application, BI Cognos, and other application systems.
- Consulting with functional unit management and personnel to identify, define, document business needs and objectives, current operational procedures, problems, input, and output requirements.
- Acting as a liaison between departmental end-users and technical team in the analysis, design, configuration, testing, and maintenance of systems to ensure optimal operational performance.
- Analysing the feasibility of current processes or systems, developing requirements for new systems and enhancements to existing systems; ensuring the system design fits the needs of users.
- Identifying opportunities for improving business processes through information systems and assisting in the preparation of proposals to develop new systems and/or operational changes.
- Participating in user acceptance testing and testing of new system functionality.
- Participating in studies of new and existing programs and special projects to determine feasibility, resolve problems including SOP, technical and analysis. Helping users to develop policy and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service.
The ideal candidate will possess a Bachelor's Degree in Computer Science, Software Engineering, or equivalent, with 2-3 years of experience in IT, knowledge of ERP system, Project Management, or relevant.
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