Director of Client Success and Engagement

3 days ago


Kuching, Sarawak, Malaysia Hexa Business Full time

Job Title: Executive Vice President - Service Management

Location: Remote/On-site

Description:

We are seeking an experienced Executive Vice President - Service Management to lead our service delivery teams and develop a comprehensive customer success strategy. As a key member of our leadership team, you will be responsible for driving business growth and customer satisfaction through innovative solutions and exceptional service delivery.

Key Responsibilities:

  • Develop and execute a customer-centric strategy that drives business growth and customer satisfaction.
  • Lead project and change management processes to ensure timely and top-notch services.
  • Cultivate strong relationships with customers and stakeholders.

Requirements:

  • Possess a bachelor's degree in business or a related field.
  • At least 15 years of working experience and 10 years in management.
  • Demonstrate a successful track record in developing and executing customer success strategies.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.


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