Hotel Operations Manager

3 days ago


Malacca City, Malaysia Birkin International Hotel Full time
Job Description

The Front Office Manager will oversee the day-to-day operations of our hotel, ensuring a seamless experience for our guests. This role requires excellent organizational and time management skills, as well as the ability to multitask efficiently.

We are seeking an experienced professional who can effectively manage front office operations, handle guest check-ins and check-outs, and maintain a high level of customer satisfaction.

Responsibilities include:

  1. Managing front desk staff and providing guidance on customer service best practices
  2. Coordinating with other departments to ensure smooth hotel operations
  3. Maintaining accurate records and reports, including guest information and hotel metrics

This is a full-time on-site role located in Melaka, requiring strong communication and interpersonal skills.



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