Premium Consumer Experience Specialist

7 days ago


Johor Bahru, Johor, Malaysia Nike Full time

Premium Customer Experience Job Description

We're looking for a skilled Senior Sales and Service Associate to lead our team at Johor Premium Outlet. In this role, you will be responsible for building strong relationships with customers, providing expert product knowledge, and driving sales.

Key Responsibilities

  • Built lasting relationships with customers through exceptional customer service.
  • Maintained in-depth knowledge of Nike products and services.
  • Provided expert advice to customers on products and features.
  • Worked collaboratively with colleagues to achieve sales targets.
  • Assisted in visual merchandising and inventory management.

About the Role

  • Minimum high school diploma or equivalent required.
  • 3+ years of retail experience preferred.
  • Excellent communication and interpersonal skills.
  • Knowledge of MS Office and ability to learn new software quickly.
  • Able to work varied shifts, including evenings, weekends, and holidays.

Why Work for Nike?

As a Nike employee, you'll have access to world-class training, ongoing education opportunities, and career advancement possibilities. Plus, enjoy competitive compensation and benefits packages.



  • Johor Bahru, Johor, Malaysia CXG Full time

    **Elevate Your Passion for Luxury into a Career Opportunity:**Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles with CXG.We're seeking a Freelance Premium Experience Specialist to bring your expertise to our team!About the Job:As a luxury brand evaluator, you'll step into the world of luxury to...


  • Johor Bahru, Johor, Malaysia JACOBS DOUWE EGBERTS Full time

    Consumer Science ExpertWe are seeking a Consumer Science Expert to join our team! As a key member of the consumer science team within R&D, you will be responsible for designing, executing, reporting, and presenting experiment trials, sensory, and consumer findings.This role involves working closely with peers in other departments within and outside of R&D,...


  • Johor Bahru, Johor, Malaysia CXG Full time

    Turn your passion for luxury into a fulfilling career with CXG, the global leader in customer experience. As a Luxury Brand Experience Specialist, you'll step into the world of premium brands to discreetly assess customer experiences and provide critical feedback that helps refine their services.Flexibility - each assignment takes approximately 20 minutes,...


  • Johor Bahru, Johor, Malaysia CXG Full time

    We're seeking experienced professionals to join our team as Freelance Premium Brand Evaluators. As a key member of our team, you'll be responsible for evaluating customer experiences across various luxury brands, providing critical feedback that helps refine their services.Assess customer experiences across various luxury brands, including fashion, beauty,...


  • Johor Bahru, Johor, Malaysia User Experience Researchers Pte Ltd (Singapore) Full time

    At User Experience Researchers Pte Ltd, we are seeking a skilled Software Development Specialist to join our team. As a key member of our engineering group, you will be responsible for developing and maintaining front-end applications using React, building and optimizing back-end services with Java and MSSQL, and designing and implementing RESTful APIs and...


  • Johor Bahru, Johor, Malaysia Nike Full time

    Job DescriptionProvide world-class service to consumers using the four service principles: KNOW, EQUIP, ENGAGE, and INSPIRE.Deliver the best possible service and attention to all consumers.Assist the team in executing daily retail operations to ensure premium service and smooth store functioning.


  • Johor Bahru, Johor, Malaysia JACOBS DOUWE EGBERTS Full time

    R&D Innovation SpecialistThe role of a Development Specialist involves designing, executing, reporting, and presenting experiment trials, sensory, and consumer findings. This position is part of the consumer science team within R&D and interacts with peers in other departments within and outside of R&D, including external tasters and suppliers.Key...


  • Johor Bahru, Johor, Malaysia Food Excellence Specialist Sdn Bhd Full time

    Job DescriptionAs a Snack Quality Control Specialist at Food Excellence Specialist Sdn Bhd, you will be responsible for ensuring the quality and safety of our snack products.About UsOur company is a leading manufacturer of snack and non-dairy creamer products for the food industry. We export our products to over 50 countries worldwide.Key...


  • Johor Bahru, Johor, Malaysia Nike Full time

    WHO ARE WE LOOKING FOR?Work Hard. Play Hard.You're a natural leader, a motivator, and always up for a challenge. Nike is looking for the next Athlete (aka full-time Retail Associate) to join our team at Johor Premium Outlets, Malaysia.Are you ready?As a Nike Direct Athlete, you provide world-class service to the consumer using the four service...


  • Johor Bahru, Johor, Malaysia CXG Full time

    We're seeking skilled professionals to join our team as Global Customer Experience Analysts. As a key member of our team, you'll be responsible for evaluating customer experiences across various luxury brands, providing critical feedback that helps refine their services.Assess customer experiences across various luxury brands, including fashion, beauty,...


  • Johor Bahru, Johor, Malaysia OCBC Bank Full time

    The Group Consumer Financial Services division of OCBC Bank serves almost 3 million customers across Singapore, Malaysia, Indonesia and Greater China.We cater to high net worth, premier and emerging affluent individuals through our premier private, wealth management and affluent banking propositions.In CFS, we offer an accelerated career path for aspiring...


  • Johor Bahru, Johor, Malaysia Wayco Trading (M) Sdn Bhd Full time

    We are looking for a skilled Digital Marketing Specialist to join our team at Wayco Trading (M) Sdn Bhd. The ideal candidate will have 2 years of experience in the consumer industry and be proficient in handling online platforms.Key Responsibilities:Create and manage social media accounts and e-commerce websites, including Facebook, Instagram, TikTok, and...


  • Johor Bahru, Johor, Malaysia Padini Full time

    Customer Experience LeadJob Summary:We are looking for a Customer Experience Lead to join our team at Padini Concept Stores.Main Duties:Develop and implement customer experience strategies to drive sales and customer loyalty;Train staff on customer service standards and procedures;Monitor customer feedback and make recommendations for improvement;Collaborate...


  • Johor Bahru, Johor, Malaysia JACOBS DOUWE EGBERTS Full time

    Senior Sensory AnalystWe are looking for a highly skilled Senior Sensory Analyst to join our team! As a key member of the consumer science team within R&D, you will be responsible for designing, executing, reporting, and presenting experiment trials, sensory, and consumer findings.This role involves working closely with peers in other departments within and...


  • Johor Bahru, Johor, Malaysia CXG Full time

    **Join Our Team of Experts:**CXG is a global leader in customer experience, working with the world's top luxury brands.We're seeking a Global Customer Experience Analyst to help us shape the future of luxury!About the Role:As a luxury brand evaluator, you'll discreetly assess customer experiences, providing critical feedback that helps brands refine their...


  • Johor Bahru, Johor, Malaysia JACOBS DOUWE EGBERTS Full time

    Job DescriptionWe are seeking a Product Development Professional to join our team! As a key member of the consumer science team within R&D, you will be responsible for designing, executing, reporting, and presenting experiment trials, sensory, and consumer findings.This role involves interacting with peers in other departments within and outside of R&D,...


  • Johor Bahru, Johor, Malaysia Boost Full time

    Job DescriptionWe are seeking a Financial Services Sales Specialist to join our team at Boost in Johor Bahru. As a member of our sales team, you will be responsible for developing and executing sales strategies to meet customer needs and drive business growth.Key Responsibilities:Sales Objectives:Meet with customers to address concerns and provide...


  • Johor Bahru, Johor, Malaysia Samsung Full time

    As a Sales Revenue Growth Specialist at Samsung, you will play a crucial role in maximizing revenue and profit by planning and executing sales strategies tailored to selected channel accounts based on regional business objectives. Your primary focus will be on building trust and teamwork with channel partners to drive continued growth of the business...


  • Johor Bahru, Johor, Malaysia Kenso Corporation Full time

    About the Job:This dynamic role is an excellent opportunity to advance your career by shaping the future of our training initiatives. As a Training Specialist, you will be responsible for managing end-to-end relationships with external training vendors, establishing clear communication channels and ensuring alignment with organizational objectives.You will...


  • Johor Bahru, Johor, Malaysia Nike Full time

    About Nike DirectNike is a global leader in the design, development and sale of athletic footwear, apparel and equipment. We are seeking highly motivated and results-driven individuals to join our team as full-time Retail Associates. Job DescriptionMain Responsibilities:Provide world-class service to consumers using the four service principles: KNOW, EQUIP,...