E-commerce Operations Specialist

15 hours ago


Shah Alam, Selangor, Malaysia Amazin' Graze Full time

**About Us**

Amazin' Graze is a leading e-commerce company that specializes in delivering high-quality products to our customers. We are seeking a highly motivated and experienced individual to join our team as an E-commerce Operations Specialist.

**Job Summary**

We are looking for a skilled Digital Commerce Executive to manage our online operations, drive sales growth, and optimize customer experience. The successful candidate will have a strong background in marketing, business analytics, or related field, with a minimum of 1 year of experience in the e-commerce industry.

Key Responsibilities:

  • Manage online operations: Oversee the day-to-day activities of our e-commerce platforms, ensuring seamless execution of sales, marketing, and customer service strategies.
  • Drive sales growth: Develop and execute plans to increase sales revenue, improve customer engagement, and enhance brand awareness.
  • Optimize customer experience: Analyze customer feedback, data, and metrics to identify areas for improvement and implement changes to ensure exceptional customer satisfaction.

Requirements:

  • Degree in Marketing, Business Administration, or related field: Bachelor's degree in Marketing, Business Administration, or a related field required.
  • Minimum 1 year of e-commerce experience: Proven experience in managing online operations, driving sales growth, and optimizing customer experience in the e-commerce industry.
  • Strong analytical skills: Ability to analyze complex data, identify trends, and make informed decisions to drive business growth.
  • Excellent communication skills: Strong verbal and written communication skills to effectively interact with cross-functional teams, customers, and stakeholders.


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