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Onboarding and Account Management Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Cision Full time
Job Title: Client Onboarding and Success Coordinator (APAC)

Description:

The Client Onboarding and Success Coordinator (APAC) role is responsible for ensuring seamless onboarding experiences for new clients in the APAC region.

Main Responsibilities:

- Collaborate with the sales team to ensure successful onboarding of new clients.

- Conduct product demos and provide training to new clients.

- Create customized reports to drive client success.

- Troubleshoot and support clients and internal stakeholders with media monitoring requests.

- Deliver reports based on clients' needs and produce insights to meet clients' goals.

About Us:

Cision is a leading provider of software and services to public relations professionals.

We value diversity, equity, and inclusion in the workplace.