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Customer Experience Specialist

3 weeks ago

Kuching, Sarawak, Malaysia KONSEP MENOA SDN. BHD. Full time
Job Description

As a Management Trainee at KONSEP MENOA SDN. BHD., you will embark on an exciting journey of hands-on experience in restaurant operations.

You will be responsible for providing exceptional customer service and creating a memorable guest experience.

  • Manage activities, staff, and operations
  • Contribute to the implementation of operational policies and procedures
  • Participate in training programs to enhance your knowledge and expertise

What We Are Looking For

  • Good command in English, Chinese, and Bahasa Malaysia
  • Passion for the F&B industry and a desire to excel in a customer-facing role
  • Strong communication and interpersonal skills
  • Attention to detail and the ability to multitask
  • Problem-solving skills and a proactive approach to addressing challenges
  • Adaptability and the willingness to learn and grow within the organization