Custody Operations Supervisor

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Citigroup Inc. Full time

The Custody Operations Supervisor plays a vital role in ensuring the accuracy and efficiency of our custody operations processes. In this position, you will oversee the daily activities of a small team of support staff, manage conflicts, and investigate issues affecting customers' accounts.

Your responsibilities will include troubleshooting problems, responding to customer inquiries, and developing new procedures to improve productivity and minimize errors. You will work closely with colleagues across different departments to resolve disputes and ensure compliance with regulatory requirements.

This is a dynamic and challenging role that requires excellent problem-solving skills, attention to detail, and strong communication skills. If you're a motivated individual with experience in customer-facing roles or operational environments, we encourage you to apply.


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