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Senior Field Service Engineer

2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Vanderlande Full time

Job Title: Senior Field Service Engineer

Job Description:

Vanderlande, a leading provider of life-cycle services for material handling systems, seeks a highly skilled Senior Field Service Engineer to support its key customer in the APAC region.

Key Responsibilities:

  1. Provide Level 2 technical support for the maintenance team on site for APAC sites, focusing on mechanical, electrical, and control systems.
  2. Be part of the maintenance team on site that covers 24x7 operations.
  3. Occasionally work on shifts to support other team members.
  4. Execute maintenance plans and perform preventive and corrective maintenance activities.
  5. Coordinate with the hotline team to resolve incidents that require Level 3 support.
  6. Travel to sites on short notice to ensure minimal downtime.
  7. Be on-call as part of the roster to provide timely support.
  8. Attend to incidents and prepare detailed reports of faults, troubleshooting, root causes, and solutions.
  9. Support projects initiated by the Service department as a Project Engineer.

Requirements:

  1. Bachelor's degree/diploma in Electrical and Control, Mechatronic Engineering, or similar.
  2. At least 5 years of working experience in material handling systems (warehouse, parcel, or baggage handling system) or similar industries with low-level and high-level control systems.
  3. Knowledge of control systems (PLC, Siemens).
  4. Analytical ability to structure and solve technical problems.
  5. Ability to work independently and collaboratively in a fast-paced environment.
  6. Knowledge and experience with CMMS (Computerized Maintenance Management System).
  7. Good communication and presentation skills.
  8. Proficient in reading, writing, and speaking in English and the local language.

About Vanderlande:

Vanderlande is a global leader in the design, manufacture, and delivery of logistics systems. Our services include maintenance, repair, and optimization of material handling systems to ensure maximum uptime and efficiency.

What We Offer:

Vanderlande offers a competitive salary and benefits package, as well as opportunities for professional growth and development in a dynamic and challenging environment.