Service Delivery Specialist

Key ResponsibilitiesThe ideal candidate will possess strong analytical skills and be able to develop and implement effective strategies for evaluating BPO performance. They will also be able to negotiate and manage contracts with BPO partners, ensuring clarity on terms, including SLAs, penalties, bonuses, and compliance requirements.Pricing and Procurement...

We are seeking a Service Delivery Specialist to join our team. As a Service Delivery Specialist, you will be responsible for ensuring that SITA Service Management solutions meet the needs of our customers.You will work closely with customers to understand their service requirements, develop strategic plans to address those requirements, and ensure that our...

Job DescriptionThe role of the IT Service Delivery Specialist is crucial in ensuring that our organization's IT services meet or exceed client expectations. As a key member of our team, you will be responsible for implementing IT service management processes using ServiceNow, developing a robust SLA matrix, and monitoring service delivery performance.Key...

Job OverviewDKSH Group is a leading market expansion services provider that empowers businesses to grow in and out of Asia. As an IT Service Delivery Specialist, you will play a vital role in ensuring the efficient delivery of IT services within our organization.About the RoleYou will be responsible for assisting to improve IT service delivery processes,...

Job OverviewWe are seeking a highly motivated and experienced Service Delivery Specialist to join our team at Recooty. As a key member of our service delivery team, you will be responsible for resolving day-to-day service issues, providing excellent customer support, and ensuring seamless communication with Project Service Providers.This is an exciting...

Job DescriptionWe are seeking an experienced IT Service Delivery Manager to join our team at Commerz Global Service Solutions. This role is critical in maintaining operational excellence and ensuring high-quality service delivery.Key ResponsibilitiesAct as the primary point of contact for service delivery-related topics with our banking client.Monitor...

We are seeking a highly motivated and experienced Senior Technical Operations Lead to join our Businesslist team.In this role, you will lead a team of Site Specialists and ensure that all DTX Services are delivered within the respective area to support local or area-wide services.You will be responsible for supporting the execution of projects in close...

Company OverviewBASSnet is a leading provider of IT solutions for the maritime industry, with a strong commitment to customer satisfaction and business growth.Job RoleWe are seeking an IT Service Delivery Specialist to join our team. In this role, you will be responsible for delivering high-quality IT services, leading a team of technical experts, and...

We are a dedicated IT service provider supporting a leading bank. As we continue to grow and deepen our collaboration with the bank's management, we are looking for an experienced Service Delivery Manager (SDM) to join our team.This role is critical in maintaining operational excellence, ensuring high-quality service delivery, and building strong...

Job DescriptionThe Regional Service Delivery Lead plays a critical role in ensuring the successful delivery of DTX Services within their respective area. This includes overseeing the execution of projects, managing Site Specialists, and being responsible for contract fulfillment with partners and suppliers.This position requires strong leadership and...

Net2Source Inc. is recruiting for a highly skilled IT Service Delivery Specialist to join our team.The selected candidate will be responsible for ensuring the smooth operation of our production systems. This includes collaborating with development and infrastructure teams for root cause analysis and resolution, and utilizing expertise in Unix, SQL, and...

Job SummaryWe are seeking a Service Delivery Specialist to join our team at Manulife Financial. As a key member of our customer service department, you will play a vital role in ensuring excellent customer experiences.Main Accountabilities:Provide Exceptional Customer Service: Respond to customer inquiries and resolve issues promptly, maintaining a high...

We are seeking a skilled Customer Service Specialist to join our team. In this role, you will be responsible for handling customer inquiries related to products, technologies, and services. Your primary goal is to provide accurate and timely responses to customer queries.Duties and Responsibilities:Respond to customer concerns efficiently through inbound...

We are seeking an experienced professional to fill the position of Service Delivery Specialist at KuCoin Exchange. This individual will be responsible for delivering exceptional customer experiences and ensuring that all customer interactions meet the highest standards.The ideal candidate will possess a deep understanding of the fintech and blockchain...

Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJob DescriptionWe are seeking a Service Delivery Specialist to join our Remote Assessments Team. In this role, you will be responsible for real-time monitoring of service levels and staff performance during the day.This position will work directly with BPO and in-house Operations Teams and will have...

Job OverviewWe are looking for a highly motivated and skilled Service Delivery Engineer to join our team. As a key member of our service delivery team, you will play a critical role in ensuring the seamless delivery of our solutions to customers.ResponsibilitiesLead service delivery efforts by implementing and maintaining innovative technology...

About UsWe're transforming our organisation to be faster, simpler and more connected, driving positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.To achieve this vision, we need innovative individuals who can help us develop digital solutions and...

About the JobThis is an exciting opportunity to join our team as a Delivery Excellence Strategist, leading our Professional Services Delivery functions across ASEAN. You will manage a team of Technical Account Managers, Consultants and/or Residents, reporting to the Services Delivery Leader, APAC.The ideal candidate will have 12+ years of relevant IT...

Job Description:We are seeking a highly skilled Financial Services Specialist to join our team at Commerz Global Service Solutions. As a specialist, you will be responsible for processing various tradable financial instruments for the Commerzbank Group and its customers.Key Responsibilities:Independent review and assurance of efficient, accurate and timely...

About the JobWe are looking for a highly skilled Delivery Experience Specialist to join our team at Flippa. As a Delivery Experience Specialist, you will be responsible for leading a team of customer service representatives and ensuring that they provide timely and effective resolutions to customer feedback.You will also be expected to improve and innovate...