Service Delivery Specialist

We are seeking a Service Delivery Specialist to join our team. As a Service Delivery Specialist, you will be responsible for ensuring that SITA Service Management solutions meet the needs of our customers.You will work closely with customers to understand their service requirements, develop strategic plans to address those requirements, and ensure that our...

Key ResponsibilitiesThe ideal candidate will possess strong analytical skills and be able to develop and implement effective strategies for evaluating BPO performance. They will also be able to negotiate and manage contracts with BPO partners, ensuring clarity on terms, including SLAs, penalties, bonuses, and compliance requirements.Pricing and Procurement...

Become part of our team as a Service Delivery Specialist and take on the challenge of ensuring efficient service delivery. Your key responsibilities will include managing the service catalogue, developing improvement plans, and coordinating with teams.About the Role:Manage and maintain the service catalogue.Develop and implement service improvement...

Job DescriptionThe role of the IT Service Delivery Specialist is crucial in ensuring that our organization's IT services meet or exceed client expectations. As a key member of our team, you will be responsible for implementing IT service management processes using ServiceNow, developing a robust SLA matrix, and monitoring service delivery performance.Key...

Job OverviewDKSH Group is a leading market expansion services provider that empowers businesses to grow in and out of Asia. As an IT Service Delivery Specialist, you will play a vital role in ensuring the efficient delivery of IT services within our organization.About the RoleYou will be responsible for assisting to improve IT service delivery processes,...

We are seeking a highly motivated and experienced Senior Technical Operations Lead to join our Businesslist team.In this role, you will lead a team of Site Specialists and ensure that all DTX Services are delivered within the respective area to support local or area-wide services.You will be responsible for supporting the execution of projects in close...

Job DescriptionWe are seeking an experienced IT Service Delivery Manager to join our team at Commerz Global Service Solutions. This role is critical in maintaining operational excellence and ensuring high-quality service delivery.Key ResponsibilitiesAct as the primary point of contact for service delivery-related topics with our banking client.Monitor...

Company OverviewBASSnet is a leading provider of IT solutions for the maritime industry, with a strong commitment to customer satisfaction and business growth.Job RoleWe are seeking an IT Service Delivery Specialist to join our team. In this role, you will be responsible for delivering high-quality IT services, leading a team of technical experts, and...

We are a dedicated IT service provider supporting a leading bank. As we continue to grow and deepen our collaboration with the bank's management, we are looking for an experienced Service Delivery Manager (SDM) to join our team.This role is critical in maintaining operational excellence, ensuring high-quality service delivery, and building strong...

Net2Source Inc. is recruiting for a highly skilled IT Service Delivery Specialist to join our team.The selected candidate will be responsible for ensuring the smooth operation of our production systems. This includes collaborating with development and infrastructure teams for root cause analysis and resolution, and utilizing expertise in Unix, SQL, and...

Job SummaryWe are seeking a Service Delivery Specialist to join our team at Manulife Financial. As a key member of our customer service department, you will play a vital role in ensuring excellent customer experiences.Main Accountabilities:Provide Exceptional Customer Service: Respond to customer inquiries and resolve issues promptly, maintaining a high...

We are seeking a skilled Customer Service Specialist to join our team. In this role, you will be responsible for handling customer inquiries related to products, technologies, and services. Your primary goal is to provide accurate and timely responses to customer queries.Duties and Responsibilities:Respond to customer concerns efficiently through inbound...

Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJob DescriptionWe are seeking a Service Delivery Specialist to join our Remote Assessments Team. In this role, you will be responsible for real-time monitoring of service levels and staff performance during the day.This position will work directly with BPO and in-house Operations Teams and will have...

About the JobWe are looking for a highly skilled Delivery Experience Specialist to join our team at Flippa. As a Delivery Experience Specialist, you will be responsible for leading a team of customer service representatives and ensuring that they provide timely and effective resolutions to customer feedback.You will also be expected to improve and innovate...

We are seeking a highly skilled Customer Experience Specialist to join our team at Isentia in Kuala Lumpur.About the RoleThe Customer Experience Specialist will be responsible for delivering exceptional service to our clients by providing timely and accurate support. The ideal candidate will have excellent communication skills, a strong understanding of...

Role SummaryWe are looking for a highly motivated and experienced professional to fill the position of ASEAN Productivity Specialist. The ideal candidate will have a strong background in operations management and service delivery. Key responsibilities include coordinating the implementation of the Service Delivery Hub transformation plan, developing and...

The Regional Operations Manager role is a key position at Businesslist, ensuring the delivery of DTX Services within a specific area to support local or area-wide services.This role supports the execution of projects in close alignment with the team of Solution Design & Implementation and oversees a team of Site Specialists. The successful candidate will be...

Job DescriptionWe are seeking a highly motivated Client Support Specialist to join our team at Talent Recruit.The ideal candidate will have excellent communication skills and experience in providing top-notch customer service.This role involves working in a dynamic environment where you will be responsible for managing customer queries, resolving issues, and...

About the Role">We are seeking a highly skilled and experienced Customer Service Specialist to join our team at Ingredion. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our food customers in Malaysia.">Responsibilities:">">Provide exceptional customer service to our food customers,...

A Message from Aqi IntlWe are looking for a dedicated and skilled IT Service Delivery Professional to join our team.About the JobThe successful candidate will be responsible for providing technical support to customers and field engineers.This will involve assisting with problem diagnosis and resolution, as well as providing input on recurring customer...