Senior Operations Coordinator
2 days ago
**About the Role**
Agensi Pekerjaan Minde Group Sdn Bhd is seeking a highly skilled and experienced Program Manager to lead our program execution team. As a key member of our operations department, you will be responsible for coordinating between customers and our operations team to ensure seamless delivery of new product introductions, mass runs, and sustaining activities.
Duties & Responsibilities:
- Lead a cross-functional team to manage programs, ensuring quality, delivery, and cost targets are met.
- Develop and execute operational plans to support program execution, including project timelines, resource allocation, and risk management.
- Coordinate with various departments to ensure completion of commitments related to product development timelines, delivery, quality, and business metrics.
- Serve as the primary point of contact for customers, providing exceptional communication and escalation support.
- Conduct regular account reviews and CFT meetings to monitor and track project deliverables.
- Foster a culture of productivity and quality improvement within the CFT, driving KPI enhancements.
Requirements:
- Bachelor's degree in Engineering, Business, or a related field.
- Proven experience in program management within manufacturing, preferably with knowledge of metal fabrication or plastic injection molding.
- Strong leadership, team management, and stakeholder management skills.
- Excellent communication and problem-solving abilities, with proficiency in project management tools and Microsoft Office.
- Ability to manage multiple projects in a fast-paced environment, prioritizing customer satisfaction and relationship management.
Compensation Package: RM 120,000 - RM 180,000 per annum, depending on qualifications and experience. Benefits include comprehensive health insurance, retirement savings plan, and generous paid time off.
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