Operational Excellence Associate

5 days ago


Petaling Jaya, Selangor, Malaysia Convergint Asia Pacific Full time

About Us

Convergint is a global systems integrator dedicated to delivering exceptional service excellence through our unique culture and collaborative approach.

Key Responsibilities

  1. Evaluate client satisfaction through regular feedback and surveys.
  2. Ensure timely project delivery, meeting or exceeding customer expectations.
  3. Develop and maintain relationships with clients, stakeholders, and internal teams.
  4. Prepare and present weekly reports, highlighting key performance metrics.
  5. Collaborate with colleagues to improve operational efficiency and reduce costs.

Skills and Qualifications

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks effectively.
  • Proven track record of delivering results in a customer-facing role.


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