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Quality Control Manager Lead
2 weeks ago
This individual will be responsible for completing transaction evaluations and attending calibration sessions as assigned. The Quality Analyst will:
- Define Reputation: Oversee performance and service quality to guarantee customer satisfaction.
- Strengthen Relationships: Establish and maintain communication with clients and team members; understand needs, resolve issues, and meet expectations.
- Update Management: Relay important information in timely and accurate reports.
- Impact the Bottom Line: Produce strategies based on data analysis and observations.