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Quality Control Manager Lead

2 weeks ago


Klang, Selangor, Malaysia Sutherland Global Full time
Job Description

This individual will be responsible for completing transaction evaluations and attending calibration sessions as assigned. The Quality Analyst will:

  1. Define Reputation: Oversee performance and service quality to guarantee customer satisfaction.
  2. Strengthen Relationships: Establish and maintain communication with clients and team members; understand needs, resolve issues, and meet expectations.
  3. Update Management: Relay important information in timely and accurate reports.
  4. Impact the Bottom Line: Produce strategies based on data analysis and observations.