Business Development Associate

1 week ago

Subang Jaya, Selangor, Malaysia ENGINEERINGUK Full time

As a key member of the Expedia Group team, you will play a vital role in shaping the future of travel for everyone, everywhere.

Partner Growth & Agility Associate

The Partner Growth & Agility Associate is responsible for ensuring that Expedia Group's lodging product in their assigned market is competitive, attractive, and relevant for our fast-growing global customer base.

This role is the foundation of our Centralized Hub for Account Management & Performance. The team ensures that our lodging partners can effectively, efficiently, and throughout the year, reach Expedia Group's full breadth of global traveler demand.

In this role, you will:

  • Develop and implement partner success strategies aligned with Expedia's overall objectives.
  • Monitor partner performance metrics, identifying areas for improvement and providing actionable insights.
  • Proactively address partner concerns and issues, ensuring timely and effective resolution.
  • Keep partners informed about new product features, programs, and initiatives.
  • Represent the needs and interests of partners within Expedia, ensuring their voices are heard.
  • Contribute to the development and implementation of partner satisfaction surveys.
  • Empower partners with the knowledge and resources they need to maximize their success on Expedia's platforms.
  • Stay up-to-date on industry trends and developments to enhance partner success strategies.

Key Requirements:

  • Bachelor's Degree in a related field; or Equivalent related professional experience.
  • Strong proficiency in English. Additional language proficiency is a strong plus.
  • 1-3 years of experience in account management, inside sales, or business development, specifically handling the Australia and New Zealand markets, is preferred.
  • Able to work independently as well as be a strong team worker, ensuring the whole team wins.
  • Demonstrate ability to work based on a variety of targets, goals, and/or strategic objectives set by the leadership team.
  • Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to.
  • Ability to effectively communicate to various levels and through a variety of communication channels.
  • Ability to handle objections, secure commitments, and be resilient.
  • Possesses outstanding listening, investigating, and influencing skills.
  • Hungry, determined, motivated, willing to take action, and results-focused.
  • Organization and time management skills, rigor, attention to details.
  • Proven follow-up/persistence when facing challenging situations.
  • Ability to multi-task effectively and be able to change gears quickly without skipping a beat.
  • Ability to perform under pressure and think on your feet in a fast-paced environment.
  • Open to feedback for continuous improvement.
  • Relationship builder; earns the confidence of others.
  • Bridges and sustains solid partnerships based on mutual support through a collaborative style.

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