Automotive Sales Operations Director

7 days ago


Klang, Selangor, Malaysia BYD Malaysia Full time
About Us:
BYD Malaysia is a leading electric vehicle manufacturer that requires an experienced Automotive Sales Operations Director to join our team. As an Automotive Sales Operations Director, you will play a critical role in overseeing and enhancing sales operational processes to ensure efficiency in dealer management, reporting, bookings, payments, and logistics coordination.

Key Responsibilities:
* Oversee and enhance sales operational processes to ensure efficiency in dealer management, reporting, bookings, payments, and logistics coordination.
* Supervise the sales operations team, optimizing workflows, supporting the Regional Sales Manager in achieving sales targets, and traveling to dealer locations when necessary to strengthen partnerships and address operational matters.
* Lead and mentor a team of Executives and Senior Executives, providing guidance and ensuring high performance.
* Strengthen relationships with dealer partners, resolving operational issues and enhancing collaboration.
* Conduct on-site visits to dealer premises to provide support, ensure operational efficiency, and address concerns.
* Improve booking, payment tracking, and logistics workflows to enhance efficiency.
* Develop and present detailed sales reports, identifying trends and actionable insights.
* Work closely with logistics and supply chain teams to ensure effective vehicle distribution.
* Ensure all sales operations adhere to company policies and regulatory requirements.
* Collaborate with finance, marketing, and logistics teams to drive smooth business operations.
* Assist in formulating sales operational strategies to support business growth.

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