IT Network Architect Lead
4 days ago
AIA Digital+ is a leading digital innovation company that empowers employees to grow professionally and personally.
About the Role:This position plays a critical role in managing information technology infrastructure, providing technical support to internal users, and driving business growth through innovative solutions.
Key Responsibilities:- Lead the planning, implementation, and maintenance of network infrastructure, including LAN/WAN, Load balancer, F5, Akamai, and optimization both on-prem and in the cloud.
- Collaborate with project teams to ensure successful project rollouts and troubleshooting for supported services.
- Monitor environment capacity, risk, and workload, and flag issues to appropriate parties, taking necessary remediation steps when required.
- Apply best practices, strategies, methodologies, and approaches to Voice Services.
- Create and review operational documentation as needed.
- Develop and maintain governance best practices to ensure the quality and security of platforms across local BUs.
- Serve as a role model, setting an example of what 'good' looks like and leading from the front.
- Measure, collaborate, and enhance service capabilities to AIA from vendor teams.
- Work closely with Network, Security, and Cloud teams to deliver secure and stable services.
- Stay informed about the latest methodologies, best practices, trends in relevant sectors.
- Be prepared for shift duty and on-call responsibilities.
Communication Requirements:
Internal (70%): Actively communicate with project teams, PMs, and architects; periodically review meetings with management teams on company architecture.
- Actively communicate with BT.
- Independently manage requests from related stakeholders.
- Periodically meet with key project owners to gather feedback on deliveries.
- Exercise strong influencing and positive win-win negotiation skills with stakeholders through continuous dialogue, impacting choices on project planning and implementation, and keeping projects on course.
Most challenging type of communication: Collaborating/co-working with Kyndryl to ensure alignment among database domains associated with proposed/alternative database solutions.
- A self-starter able to work with remote teams located in multiple geographies.
- Degree holder in IT or Computer Science or equivalent discipline.
- Must be organized, able to work with minimal supervision, flexible to switch between different projects, and manage time effectively.
- At least 5+ years of practical experience in network administration with strong technical knowledge in LAN/MAN/WAN/SD-WAN, Router/Switch, Wireless LAN, VPN, Network Management, Performance Monitoring, and Automation Tools in large enterprises within FSI preferably banking.
- Familiarity with various vendor products such as Cisco, F5, Riverbed, Ipanema, and Akamai.
- Relevant certification with Cisco (CCNA/CCNP) is highly desirable.
- Cloud experience is essential, preferably with Azure.
- Ability to manage, monitor, and troubleshoot both on-prem and virtual environments.
- Strong written and oral communication skills, and ability to effectively communicate with technical and non-technical audiences including senior management level.
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