Operational Excellence Lead
1 week ago
About the Role
This is an exciting opportunity for a highly motivated and experienced Business Analyst / Senior Business Analyst to join our team in a junior managerial / managerial position. You will be responsible for leading project resource planning, design, and implementation of business requirements and system modifications in projects/initiatives.
To succeed in this role, you must have a proven track record in business analyst responsibilities, operational excellence, and project management, with a strong focus on delivering exceptional results. You will be part of a dynamic team that values innovation, collaboration, and continuous learning.
Key Responsibilities
- Liaise with stakeholders to understand their requirements and provide expert advice on business analysis, process improvement, and project management.
- Develop and implement business requirements gathering (BR Document) with relevant stakeholders, analyse, document, and review business processes requirements with product owners.
- Communicate project deliveries with key stakeholders on a regular basis and lead creation and review of test case scenarios with product owners and system analysts.
- Coordinate and manage business analyst tasks within projects, offering guidance and support, and pre and post-delivery quality control to ensure higher benchmarks of project delivery are achieved for the division.
- Overall project management responsibilities in project delivery such as project and resource planning for overall view to management team.
- Adapt and apply different delivery methodologies including Agile, Waterfall, and Lean / Six Sigma.
Requirements
Required
- Bachelor's degree in business administration / business analytics / Information Technology / Computer Science / Data analytics.
- 4 to 5 or more years of experience in a business analyst role, process improvement, data analyst or similar capacity.
- Proven experience in relationship management, business analysis, process improvement, and project management within a corporate environment.
- Experience working in business processes and re-engineering including simplification, digitalization, and automation implementations.
- Experience in new product and new distribution channel implementation.
- Proficiency in business process modeling, analysis tools, and methodologies.
- Delivered projects using methodologies such as Agile and Waterfall.
Preferred
- Good understanding / working experience in computer programming concepts.
- A team player with a good cultural fit to Zurich.
- Good understanding of intelligent automation technologies and capabilities.
- General insurance or CX/UI/UX domain capabilities.
- Yellow Belt / Green Belt Lean Six Sigma, PMP certification.
Other Opportunities
We are committed to providing ongoing training and development opportunities to help you achieve your career goals. If you are looking for a challenging and rewarding role in a dynamic organization, please submit your application today.
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