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Hospitality Team Lead

1 week ago

Klang, Selangor, Malaysia A&W (Malaysia) Sdn Bhd Full time
Job Responsibilities

The successful candidate will be responsible for:

  • Managing a team of staff, providing coaching and guidance to ensure they meet their targets and deliver excellent customer service.
  • Strategic planning and execution to drive business growth and improve operational efficiency.
  • Working closely with other members of the management team to achieve business objectives and ensure alignment with company goals.
  • Adapting to changing circumstances and priorities, and proactively resolving issues and improving processes.

Requirements

  • A minimum of 2 years of relevant experience in QSR and in a supervisory role.
  • Fresh graduates are welcome to apply for the Manager-in-Training (MIT) role.
  • Excellent computer knowledge in Microsoft Office.
  • Strong problem-solving skills and a results-driven attitude.
  • Able to multitask and thrive in a fast-paced environment.
  • Positive attitude and commitment to customer satisfaction.
  • Good communication skills and ability to deal with all levels of people.
  • Mature and shows good leadership skills.
  • Responsible, trustworthy, and high integrity.
  • Minimum SPM qualification.
  • Friendly & customer-focused mindset - making every guest feel valued and appreciated.

Benefits
We offer a comprehensive benefits package, including EPF and SOCSO, to support your health and wellbeing. Note: Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.