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Operations Excellence Specialist

1 week ago

Subang Jaya, Selangor, Malaysia ZUS Coffee Full time
About the Role

ZUS Coffee seeks an experienced Operations Excellence Specialist to drive process optimization, improve efficiency, and enhance collaboration across departments.

  • Process Mapping & Analysis: Identify areas for improvement and develop recommendations to enhance workflows and productivity.
  • Change Management: Communicate and implement process changes to minimize disruption and ensure smooth transition.
  • Performance Metrics & Reporting: Track and analyze key performance indicators to measure process effectiveness.
  • Collaboration & Stakeholder Engagement: Foster strong relationships with leadership, teams, and external partners to achieve process goals.
Requirements
  • Operational Expertise: 4 - 8 years of experience in operations, process improvement, or a related field.
  • Analytical Skills: Strong analytical and problem-solving skills to identify areas for improvement.
  • Communication & Influencing: Ability to communicate complex ideas simply and influence stakeholders to drive change.