Service Excellence Associate

5 days ago


Subang Jaya, Selangor, Malaysia Daythree Business Services Sdn Bhd Full time

Welcome to Daythree Business Services Sdn Bhd, where we strive to deliver outstanding customer experiences.

As a Client Care Specialist, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

We are seeking a highly skilled and patient individual who can provide top-notch service and maintain positive relationships with our customers.

Key Accountabilities:
  • Manage customer inquiries and resolve issues via phone, email, or chat
  • Ensure accurate documentation of customer interactions
  • Collaborate with internal teams to deliver seamless support and exceed customer expectations

This role offers a unique opportunity to grow your skills and career in a dynamic and supportive environment.

Requirements:
  • Bachelor's degree in a relevant field (e.g. business, communications)
  • Excellent communication and problem-solving skills
  • Able to work effectively in a fast-paced team environment


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