Service Excellence Associate
5 days ago
Welcome to Daythree Business Services Sdn Bhd, where we strive to deliver outstanding customer experiences.
As a Client Care Specialist, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.
We are seeking a highly skilled and patient individual who can provide top-notch service and maintain positive relationships with our customers.
Key Accountabilities:- Manage customer inquiries and resolve issues via phone, email, or chat
- Ensure accurate documentation of customer interactions
- Collaborate with internal teams to deliver seamless support and exceed customer expectations
This role offers a unique opportunity to grow your skills and career in a dynamic and supportive environment.
Requirements:- Bachelor's degree in a relevant field (e.g. business, communications)
- Excellent communication and problem-solving skills
- Able to work effectively in a fast-paced team environment
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