Service Excellence QA Professional

This job is for a Customer Service QA Analyst role for Mandarin speakers. You might like this job because it involves monitoring, analyzing data, improving customer service quality, and driving workflow efficiencies.ResponsibilitiesRegular monitoring of performance and compliance to the company standards and policies by the agents.Facilitate the definition...

About the RoleWe are looking for a talented Operational Excellence Specialist to join our team at Conduent. This is an exciting opportunity for someone who is passionate about delivering high-quality customer experiences and wants to contribute to our organization's success.The successful candidate will be responsible for ensuring quality execution from...

Welcome to Daythree Business Services Sdn Bhd, where we strive to deliver outstanding customer experiences.As a Client Care Specialist, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.We are seeking a highly skilled and patient individual who can provide top-notch service and maintain positive...

We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC...

What We're Looking ForWe are seeking a highly skilled and experienced Operations Excellence Professional to join our team at Grab. In this role, you will be responsible for driving business excellence and improving operational efficiency within the Shared Services organization.Key responsibilities include:Developing and implementing process improvements to...

**Job Overview**Career Horizons is seeking a skilled Treasury Analyst to join our team. This role offers an excellent opportunity for a professional looking to advance their career in the financial services sector.The successful candidate will be responsible for implementing the Kyriba system as a bank communication platform, assessing existing contracts and...

Our Company OverviewAt PHILKEM SDN. BHD., we provide comprehensive accounting and bookkeeping services to our diverse client base. Our team is committed to delivering high-quality, value-added services to our clients.Key ResponsibilitiesMaintaining accurate and up-to-date financial records for clients.Preparing and analysing financial statements.Assisting in...

About Our CompanyWe are AM SALES & MARKETING SDN BHD, an Industrial Solution provider serving the Malaysian market.Job SummaryThis position requires a highly skilled individual to deliver exceptional customer service and support.Key ResponsibilitiesCustomer Communication: Respond to customer inquiries via phone, email, and chat in a timely and professional...

Get AI-powered advice on this job and more exclusive features.THE ARNOTT'S GROUP ASIA BUSINESS IN MALAYSIACampbell Malaysia is the Regional Hub for The Arnott's Group Asia Business Unit. Based in Kuala Lumpur, Malaysia, the organization leads the strategy & direction to ensure that The Arnott's Group has a geographical footprint across Total Asia.Campbell...

We are seeking highly motivated individuals to join our team as Service Excellence Interns at Artiq Air.About the RoleTo be responsible for handling Business Partners in various states about the Cuckoo Air Conditioning installation process and progress.To act as a liaison person between Business Partners and customers regarding the Air Conditioning...

About the RoleWe are seeking a highly motivated and experienced Restaurant Manager to join our team. The successful candidate will be responsible for managing the day-to-day operations of our restaurant, including supervising staff and ensuring efficient service delivery.Key ResponsibilitiesManage day-to-day food and beverage operations.Supervise staff and...

Job Title: Operational Excellence LeadZUS Coffee seeks a seasoned Operational Excellence Lead to drive process improvement and technical excellence in our IT operations team.Job Summary:The successful candidate will have extensive experience in IT operations or technical support management and be able to develop and implement strategic initiatives to improve...

About the RoleNinja Van is seeking an exceptional Payroll Process Excellence Champion to drive operational excellence in our People Services team. In this critical role, you will be responsible for managing end-to-end payroll processes, ensuring accuracy, timeliness, and compliance with statutory requirements.Key Accountabilities:Payroll Compliance: Oversee...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

ZUS Coffee is seeking a skilled Lead Customer Support Specialist to join our team. In this role, you will be responsible for handling complex customer inquiries and escalations with professionalism and efficiency.Key ResponsibilitiesProvide guidance and support to junior team members in resolving customer issues.Track and analyze customer service metrics...

About the RoleWe are seeking a highly skilled Service Delivery Excellence Manager to join our Shared Services Centre (SSC) team in Malaysia. This role will be responsible for ensuring the effective delivery and continuous improvement of services within the SSC.The successful candidate will have a strong understanding of Service Management frameworks and...

We are seeking a Financial Services Professional to join our team at Siemens Mobility. As a Financial Services Professional, you will be responsible for performing month-end closing activities according to SLA standards and company regulations.Responsibilities:Month-End Closing: Perform month-end closing activities, including account reconciliations, journal...

Assistant Manager – Housekeeping Operations ExcellenceThe Assistant Manager – Housekeeping Operations Excellence plays a pivotal role in maintaining the highest standards of cleanliness, hygiene, and organization at Taylor's Hostel facilities. This position focuses on creating and implementing efficient housekeeping processes, managing dedicated...

At Daythree Business Services Sdn Bhd, we are committed to delivering exceptional customer experiences.The ideal candidate will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.We are looking for a skilled and patient individual who can provide top-notch service and maintain positive relationships with...

Job DescriptionWe are looking for a highly skilled Service Desk Professional to join our team at Globaltrack. As a Service Desk Professional, you will be responsible for providing exceptional customer service, resolving technical issues, and developing expertise in our software solutions.You will work closely with customers, sales teams, and internal...