Service Excellence Manager

About the RoleWe are seeking a highly skilled Service Delivery Excellence Manager to join our Shared Services Centre (SSC) team in Malaysia. This role will be responsible for ensuring the effective delivery and continuous improvement of services within the SSC.The successful candidate will have a strong understanding of Service Management frameworks and...

We are seeking highly motivated individuals to join our team as Service Excellence Interns at Artiq Air.About the RoleTo be responsible for handling Business Partners in various states about the Cuckoo Air Conditioning installation process and progress.To act as a liaison person between Business Partners and customers regarding the Air Conditioning...

About the RoleWe are seeking a highly motivated and experienced Restaurant Manager to join our team. The successful candidate will be responsible for managing the day-to-day operations of our restaurant, including supervising staff and ensuring efficient service delivery.Key ResponsibilitiesManage day-to-day food and beverage operations.Supervise staff and...

Job Description: As a Service Delivery Manager at Hemmersbach GmbH & Co. KG, you will be responsible for the delivery of services across all service lines (SD, OSS, LS2 EPS, LS2 CS) in a specific region. You will manage business relationships for the APAC region, serving as the primary client contact for end customers.

Company OverviewWe are a leading accounting and professional body offering careers in various fields. Our team provides managed payroll services for clients across sectors, requiring an experienced individual to lead the delivery of monthly payrolls.Job DescriptionClient Account & Solution Service Management:Champion strategic account management for adopted...

Key ResponsibilitiesThe successful candidate will oversee NPS, CSAT, and post-interaction surveys to gauge satisfaction across all touchpoints. They will also implement a structured feedback loop that integrates frontline insights into service improvement initiatives. Additionally, they will design and execute mystery shopper programs to assess service...

Job DescriptionThis position involves supporting technical helpdesk teams, providing exceptional customer service, and resolving technical issues via calls and emails.To support the technical helpdesk team and deliver top-notch customer service.To provide assistance with product testing and ensure timely delivery of test requests.To operate virtual studio...

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. As a Customer Insights and Quality Manager, you will play a key role in driving quality improvement initiatives across our operations in Malaysia & Singapore.About the RoleIn this role, you will partner with teams...

As an Innovation Excellence Manager at EPF Malaysia, you will be responsible for driving innovation excellence and improving customer experiences through the development and execution of strategic innovation initiatives.Key Responsibilities:Develop and execute strategic innovation initiatives to drive business growth and improve customer experiences.Conduct...

Position SummaryJoining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided...

Welcome to Daythree Business Services Sdn Bhd, where we strive to deliver outstanding customer experiences.As a Client Care Specialist, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.We are seeking a highly skilled and patient individual who can provide top-notch service and maintain positive...

Job OverviewAs a Training & Quality Assurance Manager at Grab, you will be responsible for promoting quality assurance and improvement projects across our operations in Malaysia and Singapore.You will partner with various teams to develop and implement strategies that address customer satisfaction and enhance service quality.

Title: Manager Sales and Marketing ExcellenceLocation: Petaling Jaya, MY, MYGlobal Business Unit: HECJob Function: ManagementRequisition Number: 156877Job SummaryDriving sales and sales force excellence to achieve the organization's goals. Manage & ensure the sales force effective's execution for the sales & marketing team. Coach sales team and discuss with...

Sales and Marketing ExpertiseWe are seeking an experienced sales and marketing professional to lead our sales team and drive business growth. The ideal candidate will possess a deep understanding of the market, excellent leadership skills, and a proven track record of success in sales management.ResponsibilitiesDevelop and execute sales strategies to achieve...

At Personal Collection Direct Selling Inc., we're seeking a seasoned Operations Director to lead our business operations, drive growth, and deliver exceptional customer experiences. As a strategic thinker with strong leadership skills, you'll oversee day-to-day activities, manage relationships, and implement process improvements.About the Role:You will be...

The Process Excellence Manager at DKSH Group will be responsible for designing, implementing, and optimizing RPA solutions that drive business growth and efficiency.You will work closely with business users to gather requirements, capture as-is processes, and map to-be process visions. Your strong technical acumen and attention to business processes will...

Job DescriptionWe are seeking a highly skilled Training & Quality Assurance Manager to join our team at GrabTaxi Holdings Pte. Ltd. As a key member of our operational excellence department, you will be responsible for promoting quality assurance and quality improvement projects across Grab Support operations in Malaysia & Singapore.About UsGrab is a leading...

Bjak is a leading insurance company in Southeast Asia, dedicated to providing innovative financial solutions to individuals and businesses in the region.Job Description:The Operations Lead will be responsible for developing and implementing operational strategies that align with Bjak's business objectives. This includes leading cross-functional teams to...

We are looking for a Service Excellence QA Professional to join our team at Daythree Business Services Sdn Bhd. The ideal candidate will have a Bachelor's degree qualification and above, with a minimum of 1 year of working experience in Service Quality or call center. Excellent communication and interpersonal skills are required.Main DutiesProviding...

Job OverviewThe successful candidate will be responsible for driving sales and sales force excellence to achieve the organization's goals. This involves managing the sales force effectively, coaching the sales team, and collaborating with cross-functional teams to overcome challenges.Sales Management ResponsibilitiesLead the sales team to achieve sales...