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Process Excellence Manager

1 week ago

Petaling Jaya, Selangor, Malaysia Bjak Full time

Bjak is a leading insurance company in Southeast Asia, dedicated to providing innovative financial solutions to individuals and businesses in the region.

Job Description:

The Operations Lead will be responsible for developing and implementing operational strategies that align with Bjak's business objectives. This includes leading cross-functional teams to enhance operational processes, reducing costs, and improving customer satisfaction.

Key Responsibilities:

  • Develop and implement operational strategies that support Bjak's business objectives.
  • Lead cross-functional teams to enhance operational processes, reduce costs, and improve customer satisfaction.
  • Collaborate with stakeholders to identify areas for process improvement and implement solutions.

Requirements:

  • Proven experience in operations leadership, with a track record of driving business growth and improvement.
  • Strong strategic thinking and problem-solving skills, with the ability to execute plans effectively.
  • Excellent leadership and team management skills, with the ability to inspire and develop a high-performing team.

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth in a dynamic and international work environment.