Service Excellence Leader

We are seeking a highly skilled Organisational Excellence Leader to join our team at GrabTaxi Holdings Pte. Ltd. In this role, you will be responsible for driving organisational excellence by creating and implementing strategies to improve processes and productivity.About the RoleThis is a regional, individual contributor role, and you will report to the...

At Leader Energy Holding, we are seeking a highly skilled Procurement Specialist to join our team. This role will be responsible for providing support in all areas of procurement and logistics, ensuring the efficient purchasing of goods and services required for projects and operations.Key Responsibilities:Support project procurement for Singapore and...

We are looking for a highly skilled Local Service Unit Leader to lead our team in delivering exceptional service to our customers. The successful candidate will be responsible for adopting, planning, and implementing hub service sales strategy based on the Hub BU M&S and Service GPG strategies and targets related to the entire service portfolio.This role...

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. As a Customer Insights and Quality Manager, you will play a key role in driving quality improvement initiatives across our operations in Malaysia & Singapore.About the RoleIn this role, you will partner with teams...

Business Excellence Leader, SEAAt Galderma Pharma S.A., we are the emerging pure-play dermatology category leader, present in approximately 90 countries. Our innovative, science-based portfolio of premium flagship brands and services span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare, and...

At Personal Collection Direct Selling Inc., we're seeking a seasoned Operations Director to lead our business operations, drive growth, and deliver exceptional customer experiences. As a strategic thinker with strong leadership skills, you'll oversee day-to-day activities, manage relationships, and implement process improvements.About the Role:You will be...

The Procurement Executive will be working under the general direction of Leader Energy Group's Supply Chain / Procurement to provide support in all areas of procurement and logistics and to manage the efficient purchasing of goods & services required for Projects and Operations in Singapore & overseas subsidiaries.Provides support to the project management...

We are seeking highly motivated individuals to join our team as Service Excellence Interns at Artiq Air.About the RoleTo be responsible for handling Business Partners in various states about the Cuckoo Air Conditioning installation process and progress.To act as a liaison person between Business Partners and customers regarding the Air Conditioning...

About the Opportunity:UNIQLO Malaysia offers an exciting opportunity for a seasoned logistics professional to join our team as a Logistics Manager. You will be responsible for leading the development and implementation of the company's logistics strategy, ensuring alignment with overall business objectives.Main Responsibilities:Develop and implement the...

This is an exciting opportunity for a motivated leader to join Hiredly X as a Store Director - Performance Driven.You will be responsible for enhancing customer experiences, driving revenue growth, and optimizing labor costs.The role requires a calm and composed individual who can make quick decisions under pressure.

Your Job">In this role, you will play a key part in delivering our company's strategic goals and objectives. This requires a deep understanding of our business operations, as well as the ability to develop and implement effective solutions.Role Overview & Primary Accountabilities:">Manage a team of facility managers and maintenance personnel across multiple...

About the RoleWe are seeking a highly skilled Service Delivery Excellence Manager to join our Shared Services Centre (SSC) team in Malaysia. This role will be responsible for ensuring the effective delivery and continuous improvement of services within the SSC.The successful candidate will have a strong understanding of Service Management frameworks and...

About Our CompanyWe are AM SALES & MARKETING SDN BHD, an Industrial Solution provider serving the Malaysian market.Job SummaryThis position requires a highly skilled individual to deliver exceptional customer service and support.Key ResponsibilitiesCustomer Communication: Respond to customer inquiries via phone, email, and chat in a timely and professional...

As a Regional Commercial Excellence Leader, you will play a critical role in driving business growth and improving sales performance in the SEA cluster. We are looking for an experienced professional who can develop and implement effective sales strategies, lead cross-functional teams, and collaborate with stakeholders to achieve business objectives.Your...

Key ResponsibilitiesThe successful candidate will oversee NPS, CSAT, and post-interaction surveys to gauge satisfaction across all touchpoints. They will also implement a structured feedback loop that integrates frontline insights into service improvement initiatives. Additionally, they will design and execute mystery shopper programs to assess service...

Job DescriptionThis position involves supporting technical helpdesk teams, providing exceptional customer service, and resolving technical issues via calls and emails.To support the technical helpdesk team and deliver top-notch customer service.To provide assistance with product testing and ensure timely delivery of test requests.To operate virtual studio...

Role and ResponsibilitiesThe successful candidate will be responsible for managing the day-to-day operations of the restaurant, including staff supervision, inventory control, and customer service. They will also be responsible for developing and implementing strategies to improve sales, profitability, and customer satisfaction.Key ResponsibilitiesManage...

About Us:F. Hoffmann-La Roche AG is a leading research-focused healthcare group with over 100,000 employees across 100 countries. Our success is built on innovation, curiosity, and diversity. We provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture, and beyond to our colleagues across the APAC region.Roche is an...

Required Skills and QualificationsWe are looking for a skilled and experienced professional who can manage complex, cross-functional projects and achieve impactful outcomes. In addition to the following qualifications:Bachelor's Degree in Manufacturing, Production, Engineering, or related fieldsCertified Quality Auditor/Engineer (CQA/CQE)ISO 9001 Lead...

Sports Direct Malaysia is currently looking for a Customer Service Team Leader to join our growing team.Malaysia marks the first direct retail investment in Asia through a joint venture partnership with Malaysian owned MST Golf Group of companies, a well-established golf retailer and service provider in the region. Sports Direct Malaysia currently operates a...