Client Support Specialist
1 week ago
This position offers an exciting opportunity for a motivated individual to join our team as a Customer Experience Specialist. As a key member of our Customer Experience Team, you will play a critical role in delivering best-in-class service to our clients.
Main Responsibilities- Client Communication: Establish and maintain effective communication with clients to ensure seamless delivery of services.
- Task Execution: Execute tasks as requested with high accuracy, including processing irrelevant and missed content.
- Issue Resolution: Timely resolution of client issues through investigation and problem-solving.
Skills and Qualifications
- Language Skills: Excellent written and verbal communication skills in English and Malay Language.
- Education: Tertiary Qualification.
- Customer Service: Minimum 1 year experience in customer-facing roles.
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