Network and Server Support Professional

2 days ago


Johor Bahru, Johor, Malaysia Wesco Full time
About the Opportunity
This is an exciting opportunity for a skilled IT professional to join our team as a Network and Server Support Professional. In this role, you will be responsible for delivering high-quality data center operations in an enterprise environment. Your key responsibilities will include performing weekly sweeps of server and storage equipment to detect hardware and network connectivity issues, diagnosing server and storage equipment connectivity problems, and collaborating with the data center operations team to manage the logistical aspects of the break-and-fix process.

Key Responsibilities:
  • Perform weekly sweeps of server and storage equipment to detect hardware and network connectivity issues.
  • Diagnose server and storage equipment connectivity problems.
  • Collaborate with the data center operations team to manage the logistical aspects of the break-and-fix process.
  • Provide hardware support for installations, moves, additions, and changes.

Requirements:
  • High School Degree or Equivalent required; Bachelor's Degree - IT Business or related field preferred.
  • Licenses/Certificates/Designations: CDL Class A required; CCNA and CCNP preferred.
  • 2 years in an enterprise Data Center environment with strong knowledge of data center best practices.
  • Ability to respond promptly to issues, provide updates, and escalate when necessary.


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