Technical Services Professional

3 days ago


Johor Bahru, Johor, Malaysia Extreme Broadband Sdn. Bhd. Full time
About the Job

We are seeking a Technical Services Professional - Data Center to join our team at Extreme Broadband Sdn. Bhd.

The successful candidate will be responsible for providing technical support for our data center operations, including electrical systems, servers, and networking equipment.

The ideal candidate will have a strong background in electrical engineering and experience working with data center equipment.

Key Responsibilities:

  • Conduct daily walkthroughs of the data center facility to ensure optimal performance and identify potential issues.
  • Responsible for day-to-day activities and project work as assigned by the internal team.
  • Proactive monitoring of production systems with a sense of urgency when issues arise.
  • Server, network, and all types of equipment installations.
  • Understand and debug network, hardware, and server-related issues.
  • Provide remote hands-on support for clients.
  • Utilize and work with vendors when needed to handle issues.
  • Maintain cabling within the data center, including pulling or running new cabling for fiber and CAT6.
  • Perform OTDR and light loss testing of fiber optic links.
  • Maintain documentation and inventory records.

Requirements

  • Possess at least a Bachelor's Degree in Electrical or Mechanical Engineering or relevant field.
  • 1 – 2 years working experience in a related field.
  • Good command of English and Bahasa Malaysia.
  • Knowledge in server, network equipment, and software support configuration.
  • Able to work independently with minimum supervision and as a team with team members.
  • Good interpersonal skills.
  • Possess own transport and able to travel.
  • Fresh graduates are welcome to apply.


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