Retail Team Member Job Openings

2 days ago


Johor Bahru, Johor, Malaysia Gulf Marketing Group (GMG Group) Full time

Gulf Marketing Group (GMG Group) is committed to providing our customers with an exceptional shopping experience. We are seeking talented and dedicated individuals to join our retail team as Store Sales Associates. In this role, you will play a critical part in delivering exceptional customer service, ensuring a seamless shopping experience, and maintaining store visual merchandising standards.

We are looking for individuals who possess excellent communication skills, a pleasant personality, and the ability to work effectively under pressure. If you have a passion for customer service and a keen eye for detail, we encourage you to apply for this exciting opportunity.

JOB RESPONSIBILITIES

  • Deliver exceptional customer service, addressing customer inquiries, and resolving issues in a timely and professional manner.
  • Maintain store visual merchandising standards, including displaying products in an attractive and appealing manner.
  • Contribute positively to achieving individual and group sales targets by increasing UPT & ATV and returning customers.
  • Ensure accurate processing of sales transactions, returns, and exchanges while maintaining a high level of customer satisfaction.
  • Assist with receiving and stocking merchandise, maintaining inventory levels, and reporting any discrepancies to management.
  • Collaborate with the inventory & merchandising team to ensure floor inventory and stocks are accurately reflected and without losses.

JOB QUALIFICATIONS

  • Malaysian citizenship.
  • SPM/O Level/STPM/A Level qualification in any field.
  • At least 1 year of working experience in the related field.
  • Excellent communication and interpersonal skills.
  • Pleasant personality and professional conduct.
  • Good command of English and Bahasa Malaysia.
  • Able to work flexible hours, including weekends and public holidays.


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