Senior Service Delivery Manager
2 days ago
This role is responsible for the execution of core services within APAC, including Remote support and Automation. The successful candidate will be accountable for managing day-to-day operations, driving efforts to shift work to the Service desk for automation opportunities, and ensuring deliver and monitor adoption of automation services.
The position will oversee the delivery of all Service Desk Support functions to the Hub user base, maintaining a high customer satisfaction rating. Additionally, it will manage, govern, and deliver on GIO/End User Support performance targets. Strong interpersonal and teamwork skills are essential for this role.
Key Responsibilities- Manage operational organization (vendors) to support delivery of overall End User Support strategy and day-to-day execution.
- Oversee delivery of all Service Desk Support functions to Hub user base, maintaining high customer satisfaction rating.
- Manage, govern, and deliver on GIO/End User Support performance targets.
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IT Service Delivery Manager
6 days ago
Petaling Jaya, Selangor, Malaysia InfiniteX Sdn Bhd Full timeDo you have what it takes to be an IT Service Delivery Manager at InfiniteX Sdn Bhd?About the RoleWe are seeking a highly skilled and experienced IT professional to lead our IT service delivery team. As a key member of our management team, you will be responsible for overseeing the planning, execution, and delivery of IT services to our clients.Key...
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IT Service Delivery Manager
2 days ago
Petaling Jaya, Selangor, Malaysia Balazs Full timeAbout the JobThe Service Desk Operations Lead will be accountable for the execution of two core services within APAC: Remote Support and Automation. This person will drive efforts to shift work to the Service Desk for automation opportunities, engage to ensure delivery and monitor adoption of automation services, and oversee the day-to-day operations within...
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Service Delivery Manager
2 days ago
Petaling Jaya, Selangor, Malaysia AM Sales & Marketing Sdn Bhd Full timeWe are seeking a Service Delivery Manager to join our team at AM Sales & Marketing Sdn Bhd. As a key member of our operations team, you will be responsible for ensuring seamless delivery of our services to our clients. If you have a passion for delivering exceptional results and building strong relationships with customers, we encourage you to apply.About...
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Senior Project Delivery Manager
3 days ago
Petaling Jaya, Selangor, Malaysia CelcomDigi Full timeAbout the RoleWe are looking for an experienced Senior Project Delivery Manager to lead our project management team. As a senior member of our team, you will be responsible for planning and executing projects from start to finish.Your expertise in stakeholder management, risk assessment, and issue resolution will be essential in ensuring successful project...
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Delivery Service Excellence Manager
5 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche AG Full timeF. Hoffmann-La Roche AG is seeking a talented Delivery Service Excellence Manager to join our team. In this role, you'll be responsible for driving the development and implementation of service delivery strategies that meet business objectives.Job DescriptionYou will analyze business requirements and develop tailored service delivery solutions.You'll work...
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Global Service Delivery Expert
4 days ago
Petaling Jaya, Selangor, Malaysia Hitachi Vantara Corporation Full timeAbout the RoleThe Senior Service Operations Manager will play a critical role in ensuring the delivery of high-quality service support to our distributors worldwide. The successful candidate will have a strong background in service operations and be able to provide guidance and support to our team members.Main ResponsibilitiesSupport the development and...
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Global Service Delivery Manager
2 days ago
Petaling Jaya, Selangor, Malaysia Balazs Full timeAbout the JobWe are seeking a highly skilled Global Service Delivery Manager to join our team at Balazs. The successful candidate will be responsible for overseeing the day-to-day operations of our service desk, ensuring high levels of customer satisfaction and efficiency in all aspects of service delivery.The ideal candidate will have extensive experience...
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Service Delivery Operations Manager
5 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche AG Full timeAt F. Hoffmann-La Roche AG, we're pushing back the frontiers of healthcare. As a Service Delivery Operations Manager, you'll be responsible for setting up, delivering, governing, and continuously improving services associated with one or more products to our business.The RoleYou will understand and own every aspect of service delivery, governance, and...
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Senior Software Delivery Manager
4 days ago
Petaling Jaya, Selangor, Malaysia Hiredly X Full timeAbout the JobWe are seeking an experienced Senior Software Delivery Manager to manage our technical projects from initiation to completion. The ideal candidate will have expertise in project management, business analysis, and quality assurance.Responsibilities:Project Management:Plan, execute, and deliver technical projects, ensuring they meet deadlines and...
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Service Delivery Manager for APAC Region
2 days ago
Petaling Jaya, Selangor, Malaysia Air Liquide Full timeA world leader in gases, technologies and services for Industry and Health, Air Liquide seeks a seasoned professional to lead the execution of 2 core services within the Asia Pacific region.Job DescriptionThe Service Desk Service Delivery Manager will be accountable for the day-to-day operations within remote support, driving efforts to shift work to the...
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Senior Director of Shared Services
4 days ago
Petaling Jaya, Selangor, Malaysia Sovereign's Capital Full timeAbout the RoleThis is a unique opportunity to join our finance team as a Senior Manager, responsible for managing all aspects of workforce management planning within the Shared Service Centre (SSC).Your primary responsibility will be to ensure that sufficient resources are available for effective and efficient service delivery, while also supervising the...
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Service Delivery Executive
2 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeJob DescriptionWe are looking for an experienced Service Delivery Executive to oversee our service delivery operations. The ideal candidate will have a strong background in people leadership, process improvement, and strategic planning.Key QualificationsMinimum 2+ years of people management experience as a Sr Manager in Fraud and Risk Operations in Payment...
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Project Delivery Expert
7 days ago
Petaling Jaya, Selangor, Malaysia 16TWO Full timeWhat We're Looking For: We're seeking a proactive, organised individual with a passion for client service and project delivery. You'll bring a strategic mindset, a hands-on approach, and the ability to manage multiple projects efficiently while working closely with teams to drive results. Seniority Level:Mid-Senior level
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Senior Building Services Project Manager
4 days ago
Petaling Jaya, Selangor, Malaysia Aurecon Group Full timeWe are seeking a Senior Building Services Project Manager to join our team at Aurecon.Key ResponsibilitiesThe successful candidate will be responsible for leading a large project design team, overseeing and coordinating the work of a multi-disciplinary team of engineers, designers and drafters.You will ensure the integrity of the overall design by working in...
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Service Delivery Analyst
5 days ago
Petaling Jaya, Selangor, Malaysia Hartalega Full timeRole Description:We are looking for a highly skilled Service Delivery Analyst to join our team at Hartalega. The successful candidate will be responsible for preparing daily, weekly, and monthly reports for the Project Manager and Management.Key Responsibilities:Prepare daily, weekly, and monthly reports for the Project Manager and Management.Monitor project...
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Global Delivery Lead
5 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche AG Full timeWe're looking for a highly motivated Global Delivery Lead - IT Services to join our team at F. Hoffmann-La Roche AG. As a leader in service delivery, you'll oversee the operational setup, delivery, governance, and continuous improvement of services associated with one or more products to our business.Key ResponsibilitiesYou will drive the global service...
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Senior Service Operations Manager
4 days ago
Petaling Jaya, Selangor, Malaysia Hitachi Vantara Corporation Full timeJob OverviewWe are seeking a highly skilled and experienced Senior Service Operations Manager to join our team at Hitachi Vantara Corporation. As a key member of our service delivery team, you will be responsible for providing exceptional technical support to distributors worldwide.Key ResponsibilitiesSupport administrative work related to service jobs,...
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Global IT Service Delivery Expert
4 days ago
Petaling Jaya, Selangor, Malaysia Grab Full timeJob DescriptionAs a Global IT Service Delivery Expert, you will be responsible for delivering high-quality IT services to our global customers, ensuring seamless operations and high availability.This role requires strong technical expertise and experience in areas such as endpoint management, patch management, and scripting.You will have a strong background...
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Service Delivery Coordinator
3 days ago
Petaling Jaya, Selangor, Malaysia Hartalega Full timeJob Summary:Main AccountabilitiesWork closely with the Project Manager to monitor project status, coordinate issues, and plan activities to meet quality objectives.Ensure that procedures are followed for infrastructure project requests, project planning, and documentation management.Foster collaboration with supplier PMOs and teams to deliver infrastructure...
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Service Delivery Manager
15 hours ago
Petaling Jaya, Selangor, Malaysia Kenso Corporation Full timeRole Overview:Kenso Corporation seeks a skilled Service Engineer to join our team.This role involves providing technical support, documenting service activities and reports, and project managing jobs to ensure quality installation and adherence to project schedules.