Service Delivery Executive
16 hours ago
We are looking for an experienced Service Delivery Executive to oversee our service delivery operations. The ideal candidate will have a strong background in people leadership, process improvement, and strategic planning.
Key Qualifications- Minimum 2+ years of people management experience as a Sr Manager in Fraud and Risk Operations in Payment Systems.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment.
- Strong analytical and problem-solving skills.
About the Team
- You will be part of a global operations team that designs effective business operations, tackles complex problems, and develops individual team members.
- The team is energized by a fast-paced environment and driven by a passion to create an exceptional user experience.
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IT Service Delivery Manager
16 hours ago
Petaling Jaya, Selangor, Malaysia Balazs Full timeAbout the JobThe Service Desk Operations Lead will be accountable for the execution of two core services within APAC: Remote Support and Automation. This person will drive efforts to shift work to the Service Desk for automation opportunities, engage to ensure delivery and monitor adoption of automation services, and oversee the day-to-day operations within...
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IT Service Delivery Manager
5 days ago
Petaling Jaya, Selangor, Malaysia InfiniteX Sdn Bhd Full timeDo you have what it takes to be an IT Service Delivery Manager at InfiniteX Sdn Bhd?About the RoleWe are seeking a highly skilled and experienced IT professional to lead our IT service delivery team. As a key member of our management team, you will be responsible for overseeing the planning, execution, and delivery of IT services to our clients.Key...
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Senior Service Delivery Manager
16 hours ago
Petaling Jaya, Selangor, Malaysia VitalAire Canada Inc. Full timeJob DescriptionThis role is responsible for the execution of core services within APAC, including Remote support and Automation. The successful candidate will be accountable for managing day-to-day operations, driving efforts to shift work to the Service desk for automation opportunities, and ensuring deliver and monitor adoption of automation services.The...
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Global Service Delivery Manager
16 hours ago
Petaling Jaya, Selangor, Malaysia Balazs Full timeAbout the JobWe are seeking a highly skilled Global Service Delivery Manager to join our team at Balazs. The successful candidate will be responsible for overseeing the day-to-day operations of our service desk, ensuring high levels of customer satisfaction and efficiency in all aspects of service delivery.The ideal candidate will have extensive experience...
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Service Delivery Manager
1 day ago
Petaling Jaya, Selangor, Malaysia AM Sales & Marketing Sdn Bhd Full timeWe are seeking a Service Delivery Manager to join our team at AM Sales & Marketing Sdn Bhd. As a key member of our operations team, you will be responsible for ensuring seamless delivery of our services to our clients. If you have a passion for delivering exceptional results and building strong relationships with customers, we encourage you to apply.About...
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Service Delivery Manager for APAC Region
16 hours ago
Petaling Jaya, Selangor, Malaysia Air Liquide Full timeA world leader in gases, technologies and services for Industry and Health, Air Liquide seeks a seasoned professional to lead the execution of 2 core services within the Asia Pacific region.Job DescriptionThe Service Desk Service Delivery Manager will be accountable for the day-to-day operations within remote support, driving efforts to shift work to the...
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Delivery Service Excellence Manager
4 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche AG Full timeF. Hoffmann-La Roche AG is seeking a talented Delivery Service Excellence Manager to join our team. In this role, you'll be responsible for driving the development and implementation of service delivery strategies that meet business objectives.Job DescriptionYou will analyze business requirements and develop tailored service delivery solutions.You'll work...
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Global Delivery Lead
4 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche AG Full timeWe're looking for a highly motivated Global Delivery Lead - IT Services to join our team at F. Hoffmann-La Roche AG. As a leader in service delivery, you'll oversee the operational setup, delivery, governance, and continuous improvement of services associated with one or more products to our business.Key ResponsibilitiesYou will drive the global service...
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Service Delivery Analyst
4 days ago
Petaling Jaya, Selangor, Malaysia Hartalega Full timeRole Description:We are looking for a highly skilled Service Delivery Analyst to join our team at Hartalega. The successful candidate will be responsible for preparing daily, weekly, and monthly reports for the Project Manager and Management.Key Responsibilities:Prepare daily, weekly, and monthly reports for the Project Manager and Management.Monitor project...
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Service Delivery Assistant Lead
7 days ago
Petaling Jaya, Selangor, Malaysia Johnson Controls Full timeThe Service Admin Lead is responsible for supervising and managing the administrative processes within the Service Operations team. This role is crucial for ensuring the effective execution of non-book-bill activities, which include parts purchases, subcontractor purchase requisitions, goods receipts for third-party services, and the maintenance of install...
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Global Service Delivery Expert
3 days ago
Petaling Jaya, Selangor, Malaysia Hitachi Vantara Corporation Full timeAbout the RoleThe Senior Service Operations Manager will play a critical role in ensuring the delivery of high-quality service support to our distributors worldwide. The successful candidate will have a strong background in service operations and be able to provide guidance and support to our team members.Main ResponsibilitiesSupport the development and...
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Service Delivery Operations Manager
4 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche AG Full timeAt F. Hoffmann-La Roche AG, we're pushing back the frontiers of healthcare. As a Service Delivery Operations Manager, you'll be responsible for setting up, delivering, governing, and continuously improving services associated with one or more products to our business.The RoleYou will understand and own every aspect of service delivery, governance, and...
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Global IT Service Delivery Expert
3 days ago
Petaling Jaya, Selangor, Malaysia Grab Full timeJob DescriptionAs a Global IT Service Delivery Expert, you will be responsible for delivering high-quality IT services to our global customers, ensuring seamless operations and high availability.This role requires strong technical expertise and experience in areas such as endpoint management, patch management, and scripting.You will have a strong background...
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Deliveries Business Strategist
4 days ago
Petaling Jaya, Selangor, Malaysia Sovereign's Capital Full timeSovereign's Capital is committed to driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. As a leading superapp, we offer various services to our customers, including food delivery, financial services, and transportation.The Group Marketplace team at Sovereign's Capital plays a critical role in...
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Service Experience Executive
3 days ago
Petaling Jaya, Selangor, Malaysia Granny Doris Group Full timeWe are looking for a highly skilled Service Experience Executive to join our team at Granny Doris Group.About the RoleThe Service Experience Executive will be responsible for managing daily orders, ensuring smooth delivery arrangements, and providing exceptional customer service.This role requires excellent communication and problem-solving skills, as well...
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Service Delivery Operations Manager
7 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeAbout the PositionWe are looking for a highly motivated and experienced Service Delivery Operations Manager to join our team at Teleperformance. As an Assistant Contact Centre Manager, you will be responsible for managing the overall performance and governance of Statements of Work (SOW) in accordance with requirements and SLAs set out in this SOW.Main...
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Service Delivery Coordinator
2 days ago
Petaling Jaya, Selangor, Malaysia Hartalega Full timeJob Summary:Main AccountabilitiesWork closely with the Project Manager to monitor project status, coordinate issues, and plan activities to meet quality objectives.Ensure that procedures are followed for infrastructure project requests, project planning, and documentation management.Foster collaboration with supplier PMOs and teams to deliver infrastructure...
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Operations Manager, Deliveries
5 days ago
Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full timeAbout UsGrabTaxi Holdings Pte. Ltd. is a leading technology company in Southeast Asia, providing innovative solutions for food delivery, transportation, and financial services. Our mission is to drive growth and empowerment across the region.Job DescriptionWe are seeking an experienced professional to lead the Malaysia Deliveries Marketplace operations. The...
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IT Service Delivery Expert
16 hours ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche AG Full timeThe IT Service Delivery Expert role at F. Hoffmann-La Roche AG offers a unique opportunity to drive business growth and deliver exceptional customer experiences. As a key member of our IT department, you will be responsible for providing first-level support for incidents and requests for End Users on Windows, Google, and Apple environments.Your primary focus...
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Delivery Strategy Lead
5 days ago
Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full timeAbout GrabTaxi Holdings Pte. Ltd.GrabTaxi Holdings Pte. Ltd. is the leading superapp in Southeast Asia, providing innovative solutions for food delivery, transportation, and financial services. We strive to make a positive impact on people's lives by leveraging technology and data-driven insights.Job OverviewWe are seeking an experienced professional to lead...