Service Experience Executive

5 days ago


Petaling Jaya, Selangor, Malaysia Granny Doris Group Full time

We are looking for a highly skilled Service Experience Executive to join our team at Granny Doris Group.

About the Role

The Service Experience Executive will be responsible for managing daily orders, ensuring smooth delivery arrangements, and providing exceptional customer service.

This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

We offer a competitive salary ranging from RM3,000 to RM4,000 per month, based on experience and capability.

Responsibilities
  • Manage daily orders and ensure timely delivery arrangements
  • Provide exceptional customer service
  • Collaborate with the operations team to optimize order fulfillment processes

Requirements

  • Minimum diploma in Advertising/Media, Mass Communication, Marketing, E-commerce, or equivalent
  • Proven experience in customer service or customer relations
  • Good command of written and spoken English and Bahasa Malaysia


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