Administrative Professional

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Public Mutual Berhad Full time

At Public Mutual Berhad, we are seeking an exceptional Administrative Professional to join our team. As a key member of our customer service department, you will be responsible for ensuring accurate and timely processing of customer applications.

Key Responsibilities:
  • To ensure seamless communication with customers through direct messaging
  • To collaborate with banks on operational matters as required
  • To work closely with the IT Department to conduct User Acceptance Tests (UAT) on system enhancements
  • To maintain and update operational manuals in line with company requirements
  • To handle customer enquiries on operational matters and resolve cases within agreed timelines

Requirements:

  • Degree in any discipline
  • Working experience in customer administration is highly desirable
  • Meticulous attention to detail and strong administrative skills
  • Excellent working attitude and interpersonal skills
  • Strong written and communication skills in English
Company Overview:

We are a leading provider of investment management services, dedicated to delivering exceptional results to our clients. Our experienced team is committed to providing personalized service and support.



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