Administrative Professional
3 days ago
At Public Mutual Berhad, we are seeking an exceptional Administrative Professional to join our team. As a key member of our customer service department, you will be responsible for ensuring accurate and timely processing of customer applications.
Key Responsibilities:- To ensure seamless communication with customers through direct messaging
- To collaborate with banks on operational matters as required
- To work closely with the IT Department to conduct User Acceptance Tests (UAT) on system enhancements
- To maintain and update operational manuals in line with company requirements
- To handle customer enquiries on operational matters and resolve cases within agreed timelines
Requirements:
- Degree in any discipline
- Working experience in customer administration is highly desirable
- Meticulous attention to detail and strong administrative skills
- Excellent working attitude and interpersonal skills
- Strong written and communication skills in English
We are a leading provider of investment management services, dedicated to delivering exceptional results to our clients. Our experienced team is committed to providing personalized service and support.
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Administrative Professional
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