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IT Systems Director

1 week ago

Cyberjaya, Selangor, Malaysia NTT America Solutions, Inc. Full time

About the Role

We are seeking an experienced IT Systems Director to join our team in Thailand. As a key member of our Information Systems Department, you will be responsible for leading the daily operation of our systems and network infrastructure.

Key Responsibilities:

  • Lead system administrative works and data steward tasks for daily operation.
  • Develop and implement Change Management practices in line with Technical Lead technical approval, impact analysis, communication and documentation of the change.
  • Maintain compliance with Group IT Security policy/procedure, follow required practices across company organization.
  • Provide support to IT/System users in Malaysia.
  • Drive Roadmap lifecycle of all the systems in scope of GDC Global IS Roadmap in compliance with NTT GDC directions. Conduct standardization efforts across GDC Japan/APAC to support the business.

Required Skills and Qualifications:

  • Demonstrated experience in Business Analysis, Project Management, and ITIL based operation in IT Service Provider Industry.
  • Knowledge of Routing – OSPF/BGP/CIDR/VRRP/IPv6, Switching - VLANS/LACP/PoE/STP, Protocols – HTTPS/DNS/DHCP/SMTP/NTP, Apps – ServiceNOW/SAP/SharePoint, End Point - End User Computing (Windows Laptop PC), Mobile Devices (MDM/BYOD).
  • Ability to work independently and collaboratively as part of a global team.
  • Flexibility to travel to other locations as required at short notice.
  • Bachelor's degree or equivalent in Information Technology, Computer Science, Information Systems, or a related field.