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Computer Hardware and Network Technician
2 weeks ago
Tech Domain is hiring a Computer Hardware and Network Technician to join our team of freelancers. As an onsite IT Support Engineer/Technician, you will be responsible for providing technical assistance and support to our clients in their area.
Your tasks will include L1 & L2 IT/Networking related activities such as desktop support, hardware installation & replacement, and on-site assistance with console access. You will also provide remote support and work independently to resolve client issues.
Key Responsibilities:
- Provide technical support and assistance to clients in their area
- Perform L1 & L2 IT/Networking related activities such as desktop support, hardware installation & replacement
- Provide on-site assistance with console access and remote support
Requirements:
- Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and Support for various third-party applications on Windows Platforms
- Professionally trained & certified in IT Infrastructure Library & Windows Server Administration
- Basic understanding of DHCP, DNS, IP addressing, fixing wireless LAN, Ethernet desktop configuration issues, and subnetting
