Global Customer Support Specialist
7 days ago
We are seeking a highly skilled and experienced Global Customer Support Specialist to join our team at oilandgas. As a key member of our support team, you will be responsible for providing technical assistance and solutions to customers and sales representatives across the globe.
Key Responsibilities- Technical Support: Provide expert technical advice and solutions to customers and sales representatives on ABB products and systems.
- Diagnostic Studies: Conduct in-depth analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
- Business Development: Support the achievement of budget goals for local sales units, including volume targets and profitable growth, across all assigned product groups and in the respective countries.
- Delivery Support: Ensure timely delivery of support requests to local sales units and customers.
- Market Understanding: Develop a deep understanding of market requirements, application needs, key customers, and competitors to secure orders by offering optimum economical solutions from ABB's comprehensive range of product portfolio offerings.
- Training and Development: Identify potential development opportunities from daily contacts with local sales units and provide adequate necessary training to improve skills and knowledge.
- Process Improvement: Report any found problems or issues within the division to improve tools and processes further.
- Education: Bachelor's degree in Electrical & Electronic/Mechanical Engineering.
- Experience: At least 2 years of experience in an international business environment.
- Skills: Social networking, stress tolerance, cultural sensitivity, agile and proactive approach, ability to take ownership of customer issues, knowledge of principles and practices in customer service, collaborative and solution-focused approach, and good command of written and spoken English.
- Preferred Qualifications: Fresh graduates with a minimum of one year experience in sales support, customer support/service in the engineering field.
- Exposure to Cutting-Edge Technology: Get exposed to the latest technology in Motion and have a visible impact on the future.
- Supportive Team Environment: Enjoy a supportive and solution-driven team environment.
- Flexibility: We offer hybrid work options, allowing you to make the best out of them.
- Life Insurance
- Accident Insurance
- Paid Parental Leave
- Sick Pay
-
Customer Service Specialist
1 month ago
Subang Jaya, Selangor, Malaysia Danaher Full timeThe Customer Service Specialist is responsible for the direct communication with the customer and various departments within the business to support complex end to end customer order management. In this role you can grow into a Sr. Customer Service Specialist as you advance your knowledge and leadership skills. This position is part of the Customer Service...
-
IT Support Specialist
6 days ago
Subang Jaya, Selangor, Malaysia Konica Minolta Malaysia Full timeAbout the RoleKonica Minolta Malaysia is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring their IT needs are met with efficiency and expertise.Key ResponsibilitiesProvide first-level support to customers via phone, email,...
-
Maintenance Specialist
7 days ago
Subang Jaya, Selangor, Malaysia Sperton Global AS Full timeJob Overview:Serton Global AS is seeking a highly skilled Maintenance Specialist to join our team. As a key member of our operations department, you will be responsible for ensuring the reliability and efficiency of our equipment and facilities.Key Responsibilities:Develop and Implement Maintenance Strategies: Design and implement comprehensive maintenance...
-
IT Support Specialist
7 days ago
Subang Jaya, Selangor, Malaysia TIME's group Full timeJob SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at TIME's group. The successful candidate will be responsible for providing technical support and maintenance for our computer systems and networks.Key ResponsibilitiesTechnical SupportProvide first and second-line technical support to staff and...
-
Customer Service Specialist
1 month ago
Subang Jaya, Selangor, Malaysia Schlumberger Full timeCustomer Service Specialist - Russian SpeakingPetaling Jaya - MalaysiaAbout usWe are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.Our inclusive culture is the key to our success. We collaborate with our internal community of...
-
Technical Support Specialist
2 months ago
Subang Jaya, Selangor, Malaysia Philips Full timeJob TitleTechnical Support Specialist (IGT and DXR) SGMMPJob DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are. We are 80,000,...
-
Customer Experience Specialist
7 days ago
Subang Jaya, Selangor, Malaysia oilandgas Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Schneider Electric. As a key member of our organization, you will play a critical role in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesDrive Resolution: Responsible for driving resolution for customer issues to enhance...
-
Sales Support Specialist – Energy Industries
2 months ago
Subang Jaya, Selangor, Malaysia ABB Full timeSTELLENBESCHREIBUNG Sales Support Specialist – Energy IndustriesAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next...
-
Customer Service Specialist
1 month ago
Subang Jaya, Selangor, Malaysia SLB Full timeAbout us We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other...
-
Customer support specialist
1 month ago
Subang Jaya, Selangor, Malaysia Envo Business Process Outsourcing Full timeKey Responsibilities:Customer Inquiries and Support:Respond to customer queries regarding company products and services through both voice (calls) and nonvoice (email) channels.Provide comprehensive support and resolution for customer service and billing issues related to Level 1 (L1) and Level 2 (L2) support.Technical Support and Billing:Handle customer...
-
Customer success specialist
2 months ago
Subang Jaya, Selangor, Malaysia Two95 International Inc. Full timeThe customer success specialist ( CSS ) will be responding to customer requests and managing concerns and providing specific information based on the enquiries received via inbound and outbound phone calls. The customer success specialist will be the primary contact for customers using the client's food ordering application. Requirements CSS responsibilities...
-
Subang Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full timeAbout the RoleF. Hoffmann-La Roche Gruppe fosters a culture of diversity, equity, and inclusion, reflecting the communities we serve. In the global healthcare industry, diversity is a vital component of success. We believe that inclusion is key to understanding the varied healthcare needs of our customers. Together, we celebrate individuality and share a...
-
SAP Basis Support Specialist
6 days ago
Subang Jaya, Selangor, Malaysia DXC Technology Inc. Full timeAbout the RoleWe are seeking a highly skilled SAP Basis Support Specialist to join our team at DXC Technology Inc. As a key member of our SAP support team, you will be responsible for providing technical support to our SAP users, resolving incidents and problems, and collaborating with cross-functional teams to ensure seamless service delivery.Key...
-
Customer Experience Specialist
4 days ago
Subang Jaya, Selangor, Malaysia ZUS Coffee Full timeJob SummaryZUS Coffee is seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesCustomer Support: Respond to customer inquiries and resolve issues...
-
Customer service support
1 month ago
Subang Jaya, Selangor, Malaysia Zinzino Malaysia Sdn Bhd Full timeGrow the Asia Pacific Region, of one of the world's largest direct marketing wellness brands. Wellness products you can believe in.Are you passionate about health and Wellness? Do you want to work for a Global with uncapped growth potential? Looking for a role that ticks the lifestyle boxes? Zinzino, Europe's revolutionary pharmacometrician company, uses...
-
Specialist, STS Tier 1 Account Manager
3 weeks ago
Subang Jaya, Selangor, Malaysia MSD Full timeJob DescriptionPosition Overview:Our company's Global Business Solutions (GBS) organization is responsible for the design, governance, and execution of global processes. Within GBS, the Source to Settle (STS) organization is responsible for ensuring employee purchase orders and supplier invoices and payments are processed timely and efficiently. The STS...
-
CME Meeting Services Support Assoc. Specialist
2 months ago
Subang Jaya, Selangor, Malaysia MSD Full timeJob DescriptionOur company's Business Service Centers (BSCs) are located across three regions (Americas, Europe, and Asia) and are responsible for the timely and efficient delivery of standardized, global financial processes. The BSCs will be responsible for the execution and delivery of a broad range of financial services and processes across our company's...
-
FIN Solutions Specialist
3 days ago
Subang Jaya, Selangor, Malaysia Mettler Toledo AG Full timeJob OverviewMettler Toledo AG is seeking a highly skilled FIN Solutions Specialist to join our team. As a key member of our Financial Solutions team, you will be responsible for implementing, enhancing, and supporting our global FIN applications on VIM and other relevant VIM solutions.Key ResponsibilitiesApplication Support and Development: Implement,...
-
Customer Experience Specialist
5 days ago
Subang Jaya, Selangor, Malaysia ZUS Coffee Full timeJob DescriptionJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Happiness Specialist at ZUS Coffee. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Customer Service: Provide prompt and...
-
Dental Support Specialist
7 days ago
Subang Jaya, Selangor, Malaysia Hello Dental Clinic Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Dental Support Specialist to join our team at Hello Dental Clinic. As a key member of our clinical operations team, you will play a vital role in ensuring the smooth delivery of dental services to our patients.Key ResponsibilitiesInfection Control and Sterilization: Assist in maintaining a...