Service Department Lead

2 weeks ago


Klang, Selangor, Malaysia Didi Group Full time
Job Description

The Didi Group is seeking a highly skilled After-Sales Manager to lead our service department and ensure exceptional customer satisfaction.

Key Responsibilities:
  • Develop and implement brand service and customer loyalty programs.
  • Create sales, marketing plans, and campaigns for Service, Parts, Accessories, and Apparel.
  • Provide after-sales service support, including technical and warranty claims.
  • Take corrective actions to ensure customer satisfaction and resolve technical issues.
  • Write customer summary reports to the principal.
Requirements:
  • At least 5 years of working experience in a related field.
  • Strong technical skills and knowledge of automotive industry.
  • Excellent leadership and communication skills.
  • Familiarity with manufacturer's warranty conditions and policies.


  • Klang, Selangor, Malaysia Columbia Asia Group Full time

    Pharmacy Department ManagerThe Columbia Asia Group is seeking an experienced Pharmacy Department Manager to lead our pharmacy team. As a senior manager, you will be responsible for overseeing the daily operations of the pharmacy department, ensuring seamless delivery of services, and driving continuous improvement initiatives.Your key responsibilities will...

  • IT Department Lead

    3 days ago


    Klang, Selangor, Malaysia Grand Dynamic Builders Full time

    Job SummaryThe IT Executive will report directly to the IT Senior Manager and play a crucial role in implementing guidelines and procedures for the IT Department at Grand Dynamic Builders.The successful candidate will assist in providing relevant support and back-up assistance for software development, undertake maintenance works for all hardware, and...


  • Klang, Selangor, Malaysia Toyota Laser Motor Group Full time

    Job OverviewAs a Citizen Retail Sales and Service Manager, you will play a key role in driving business growth and improving customer satisfaction.This role requires a highly motivated individual who can develop and implement strategies to achieve sales and customer satisfaction targets.Main Responsibilities:Manage the retail sales by organizing and leading...

  • Team Lead

    2 weeks ago


    Klang, Selangor, Malaysia RHB Banking Group Full time

    Job Description">Responsibilities">Leading a team of financial operations professionals to ensure timely and accurate completion of tasks and projects;Providing guidance and support to team members as needed;Making strategic decisions to drive business growth and improvement;Managing budgets and resources to achieve financial objectives;Developing and...


  • Klang, Selangor, Malaysia Alpha Galaxy Sdn. Bhd. Full time

    Key ResponsibilitiesAs a Head of Finance Department, you will be responsible for overseeing and managing the finance department, including accounts payable and receivable processes. You will also lead financial planning and cash flow management for development projects, conduct feasibility studies and develop financial projections, manage credit control, and...


  • Klang, Selangor, Malaysia Bell Ward Malaysia Full time

    A reputable leader in the Services industry, Bell Ward Malaysia seeks a seasoned Head of Legal Department:This critical role reports directly to the CEO, driving the company's continued success.Responsibilities:Develop and execute legal strategies aligned with Group objectives and regulations.Manage legal risks and opportunities, providing proactive advice...


  • Klang, Selangor, Malaysia SIRIM Berhad Full time

    General Manager, Technical and Operations DepartmentLead, strategise and oversee departmental operations to enhance productivity, drive profitability and uphold quality standards, while ensuring efficient performance across SIRIM Calibration branch operations in multiple locations to meet Business Plan targets for SIRIM's mission and service...


  • Klang, Selangor, Malaysia CLOOCUS SDN BHD Full time

    We are looking for an experienced AI Department Manager to lead our Data & AI Department in Malaysia. As a key member of our team, you will be responsible for overseeing project delivery, collaborating with colleagues from other regions, and representing our company in cross-regional collaborations.Job Description:Manage multiple Data & AI projects from...


  • Klang, Selangor, Malaysia HCLTech Full time

    Job ResponsibilitiesThe Service Delivery Lead role is responsible for delivering high-quality services to customers. As an IT Onsite Operations Lead, you will be accountable for the unassigned tickets in the queue, ensuring timely updates and compliance with quality and regulatory standards.Your key responsibilities will include:Delivering high-quality...


  • Klang, Selangor, Malaysia Konica Minolta Business Solutions (M) Sdn Bhd Full time

    The Customer Service Delivery Lead will play a key role in driving business growth through exceptional customer experiences.About the Company:Konica Minolta Business Solutions (M) Sdn Bhd is committed to delivering innovative solutions that meet the evolving needs of our customers.Main Responsibilities:Overseeing the entire order management process from...


  • Klang, Selangor, Malaysia Vertiv Co Full time

    At Vertiv Co, we are on a mission to empower the people that will power the future. As a Project Management Services Lead, you will play a critical role in delivering this mission by ensuring successful project implementation and coordination with vendors.About This RoleThis position requires a strong background in project management, excellent leadership...


  • Klang, Selangor, Malaysia Hitachi ABB Power Grids Full time

    Key ResponsibilitiesDevelop and implement hub service sales strategy based on the Hub BU M&S and Service GPG strategies and targets related to the entire service portfolio (lifecycle management, service products, and solutions, and IB penetration).Lead the sales teams in delivery and exceeding targets in terms of orders, GM%, response time, and customer...

  • Sales Associate

    5 days ago


    Klang, Selangor, Malaysia Nike Full time

    About the RoleWe are looking for a motivated and customer-focused Nike Store Lead (Lead Retail Associate) to join our team at Mitsui Outlet Park in KL. As a key member of our Men's department, you will be responsible for delivering exceptional customer experiences by applying your sales skills, product knowledge, and ability to tell compelling brand...


  • Klang, Selangor, Malaysia AEON Credit Service (M) Bhd Full time

    Add expected salary to your profile for insightsOverviewAEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing...

  • Service Manager Lead

    2 weeks ago


    Klang, Selangor, Malaysia Nilfisk Full time

    Job DescriptionCompany Overview:Nilfisk is a global leader in professional cleaning equipment and services. With headquarters in Denmark, we have sales companies in 43 countries and distributors in over 100 countries.We are dynamic and fast-paced, with a strong focus on innovation and customer satisfaction.Responsibilities:Lead the aftersales business in...


  • Klang, Selangor, Malaysia IOI City Mall Full time

    We require an experienced Chief Engineer to join our team at IOI City Mall. The ideal candidate will have a strong background in mechanical engineering and experience in leading a team.Key Responsibilities:Leading a technical team in troubleshooting mechanical systems and providing recommendations and solutionsOverseeing the maintenance and repair of ACMV,...


  • Klang, Selangor, Malaysia Soru Group Full time

    About the RoleWe are looking for a seasoned Restaurant Supervisor to lead our food service team. In this role, you will be responsible for overseeing daily operations, ensuring excellent customer service, and maintaining high service standards. You will work closely with our staff to ensure seamless execution of our operational processes.


  • Klang, Selangor, Malaysia HCLTech Full time

    At HCLTech, we are committed to delivering exceptional services to our clients. As an Operations Team Lead, you will play a critical role in ensuring the smooth operation of our teams and processes. Your primary responsibilities will include managing day-to-day operations, addressing issues promptly, maintaining high levels of customer satisfaction,...


  • Klang, Selangor, Malaysia J & J Education Group Full time

    OverviewJ & J Education Group is seeking a highly skilled Senior Accounts Executive to join our team.About Us:We are a leading provider of educational services with a strong presence in the market. Our company is known for its commitment to excellence and customer satisfaction.ResponsibilitiesThe Senior Accounts Executive will be responsible for the...


  • Klang, Selangor, Malaysia Sedania Innovator Full time

    Are you a motivated and detail-oriented individual looking for a new challenge? We are seeking a Financial Services Lead to join our team at Sedania Innovator.Job SummaryIn this role, you will be responsible for managing a full set of accounts, including General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, Bank Reconciliation, and Inventory...