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Global Client Engagement Expert

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Randstad (Schweiz) AG Full time
Customer Service Job Summary

As a Global Client Engagement Expert, you will play a vital role in delivering exceptional customer experiences to our clients. Your responsibilities will include:

  • Providing first-class customer service via phone calls, live chat, and email.
  • Resolving customer issues efficiently and effectively.
  • Collaborating with internal teams to ensure seamless delivery of services.

To excel in this role, you must possess strong communication skills in both Korean and English, as well as a Bachelor's Degree. One year of customer service experience in a call center environment is preferred. Working knowledge of Microsoft Office applications is also required.

This position involves rotational shifts of 24 hours, five days a week, with work location at KL Sentral. Total remuneration package up to MYR 10,000.