Continuous Improvement Professional

3 days ago


Shah Alam, Selangor, Malaysia Ninja Van Full time

Ninja Van is a pioneering logistics company that harnesses technology to redefine the delivery experience in Southeast Asia. Our mission is to provide reliable, efficient, and personalized delivery services that exceed customer expectations.

We are seeking a seasoned Operations Excellence Specialist to drive our efforts in process improvement, employee development, and strategic planning. The ideal candidate will have a proven track record in logistics and operations, with expertise in change management and team leadership.

Main Responsibilities
  • Develop and implement comprehensive process improvements to enhance operational efficiency.
  • Lead cross-functional teams to achieve strategic objectives.
  • Design and deliver training programs to equip staff and drivers with essential skills.
  • Maintain a centralized knowledge base to support informed decision-making.
  • Support the development of product knowledge resources for drivers and staff.
  • Communicate updates on systems and SOPs to the Ops team.
  • Identify opportunities for growth and develop strategies to enhance performance.
  • Execute tasks assigned by management as needed.
Key Requirements
  • Candidates must hold a Diploma or equivalent qualification.
  • Minimum 2 years of experience in logistics, warehouse, or distribution.
  • Background in problem-solving methodologies.
  • Proficiency in Microsoft Office and Google Workspace.
  • Strong leadership and analytical skills.
  • Aptitude for continuous learning and improvement.
  • Readiness to travel for business purposes.


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