Adventure Travel Experience Manager

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Seek Sophie Full time

About Us:

Seek Sophie is a revolutionary online travel platform dedicated to providing unforgettable bucket list experiences in Asia. As the world's first sustainable travel platform, we're redefining the way travelers interact with local communities and the environment.

We're passionate about making a positive impact through travel, and our mission is to create a better world of travel for all stakeholders involved.

The Role:

We're seeking an exceptional Trip Curator to join our team in South East Asia. This role requires someone who is passionate about authentic and adventurous travel, has excellent communication skills, and can deliver a delightful customer experience.

Your Responsibilities:

  • Communicate with customers via various channels to help them plan their trips and choose the best experiences matching their requirements;
  • Collaborate with our experience partners to obtain detailed and up-to-date information for our customers in a timely manner;
  • Address any immediate experience partner concerns that may impact the customer experience;
  • Deliver a seamless customer experience by using problem-solving skills and internal tools;
  • Leverage your knowledge of Seek Sophie's product offerings to provide accurate and insightful information to customers;
  • Stay informed about trends while communicating with customers and share your insights with the broader team to drive product improvements.

What We're Looking For:

  • A passionate individual who aspires to learn and explore new destinations;
  • Excellent communication skills: listening, writing, speaking in English; other languages are a plus;
  • A customer-focused approach with a friendly professional demeanor and commitment to customer satisfaction;
  • Superb organizational and prioritization skills, with the ability to multitask;
  • A quick learner, open to feedback, and eager to invest in continuous improvement;
  • An enjoyable work environment;
  • Resourcefulness - we're a small company, so often you'll need to come up with simple and resourceful solutions to complex problems;
  • A strong work ethic. At Seek Sophie, there's a huge amount of responsibility, and we trust you, so it's key to have a strong work ethic and commitment to excellence;
  • 1-3 years of experience in sophisticated customer service or customer success roles where excellent product knowledge was required, is a huge plus.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Klook Travel Full time

    Klook Travel is seeking a Global Partnerships and Content Manager to join our team. In this role, you'll be responsible for developing and executing partnerships with key suppliers, creating engaging content for our platform, and driving business growth through innovative marketing strategies.If you have a passion for partnership development, content...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Klook Travel Full time

    We are Asia's leading platform for experiences and travel services, driving innovation through discovery and creativity.Founded in 2014 by three visionary entrepreneurs, Klook inspires and enables moments of joy for travelers with over half a million curated quality experiences ranging from iconic attractions to paragliding adventures, museums to rich...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Malaysian Association Of Tour And Travel Agents (MATTA) Full time

    Malaysian Association Of Tour And Travel Agents (MATTA) is a driving force behind the travel industry's brightest minds and most innovative ideas. Our mission is to empower professionals, fuel growth, and create lifelong learning opportunities.We are seeking a Learning & Development Lead (Travel & Tourism Academy) to lead travel education and talent...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Star Travel Full time

    Job SummaryAs a highly skilled Accounts Executive, you will be responsible for supporting the Accounting department in tasks related to financial management. This role involves monitoring and responding to emails, creating financial documents, performing cash management duties, and accurately entering transactions into the accounting system.About UsM.S. Star...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Miki Travel Asia Full time

    About the RoleThe Travel Industry Director will be responsible for developing and implementing strategic plans to drive operational excellence and client satisfaction. This role requires a strong leadership background, with experience in managing teams and driving business growth.Key RequirementsDegree holder in hotel/tourism management or related...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Klook Travel Full time

    Are you passionate about travel and experiences? Do you have a knack for building relationships and communicating effectively? We're looking for a Travel Experience Coordinator to join our team at Klook Travel!In this role, you'll be responsible for coordinating the development of new travel products, working closely with our partners to ensure seamless...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Klook Full time

    About KlookWe are a leading platform for experiences and travel services, dedicated to bringing the world closer together through unforgettable moments.Founded in 2014 by three passionate travelers, our mission is to inspire and enable joy for travelers worldwide. We offer over half a million curated quality experiences across 2,300 destinations, from iconic...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Malaysian Association Of Tour And Travel Agents (MATTA) Full time

    MATTA: We're the driving force behind the travel industry's brightest minds and most innovative ideas. Our mission is to empower professionals, fuel growth, and create lifelong learning opportunities. We're seeking a Learning & Development Lead (Travel & Tourism Academy) to lead travel education and talent development, with a focus on building strategic...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BMC Travel Sdn Bhd Full time

    About the RoleWe are looking for a highly motivated and organized Sales Manager to join our team at BMC Travel Sdn Bhd. As a Sales Manager, you will play a crucial role in driving sales growth and delivering exceptional customer experiences.Main ResponsibilitiesResearch and analyze market trends to develop effective sales strategies.Create customized travel...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Star Travel Full time

    Job OverviewWe are seeking a highly skilled Accounts Executive to join our team at Star Travel Agencies Sdn Bhd. As an Accounts Executive, you will be responsible for supporting the Accounting department on various financial tasks, including email management, financial document creation, cash management, and transaction entry. If you have a passion for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Klook Travel Full time

    Job SummaryWe are seeking a talented individual to join our team as a Senior Associate, Experience Sales.In this role, you will be responsible for sales planning and execution, merchant communication and strategy, partner engagement and relationship management, and sales acquisition and pipeline management.You will work closely with our internal teams and...

  • Associate Manager

    4 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Klook Travel Full time

    Associate Manager / Manager, Campaign, MalaysiaAssociate Manager / Manager, Campaign, MalaysiaApply locations Kuala Lumpur time type Full time posted on Posted 3 Days Ago job requisition id R-4221About KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Klook Travel Full time

    What We DoKlook is a leading platform for experiences and travel services in Asia.We believe that we can bring the world closer together through experiences.Our international team of over 1,500 employees, based in 20+ locations, curate memorable experiences for travelers worldwide.About the RoleThis role is responsible for creating and delivering compelling...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Klook Travel Full time

    Associate, Business Development OperationsAssociate, Business Development OperationsApply locations Kuala Lumpur time type Full time posted on Posted 5 Days Ago job requisition id R-4049About KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Klook Travel Technology Limited Full time

    About KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Klook Travel Full time

    Associate, Business Development OperationsAbout KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Klook Travel Full time

    Associate/Senior Associate, Business Development MalaysiaApply locations Kuala Lumpur time type Full time posted on Posted 3 Days Ago job requisition id R-4213About KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Malaysian Association Of Tour And Travel Agents (MATTA) Full time

    At Malaysian Association Of Tour And Travel Agents (MATTA), we're committed to empowering travel professionals through innovative education and training programs. As a Learning & Development Lead (Travel & Tourism Academy), you'll play a critical role in shaping the future of the travel industry.This exciting opportunity involves leading the development of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Miki Travel Asia Full time

    Key ResponsibilitiesMaintain and manage Miki Travel's IT infrastructure, including cloud-based systems and networksCollaborate with internal teams to ensure that IT solutions meet business requirementsDevelop and implement policies and procedures for IT operationsProvide technical support and guidance to team membersThe role requires a high degree of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BMC Travel Sdn Bhd Full time

    Role SummaryBMC Travel Sdn Bhd is seeking a skilled Sales Manager to join our team. As a Sales Manager, you will be responsible for selling travel packages and services to customers, as well as developing and maintaining relationships with suppliers and partners.ResponsibilitiesSell travel packages and services to customers.Develop and maintain relationships...