Logistics Operations Director

2 days ago


Johor Bahru, Johor, Malaysia Talent Hunts Indonesia Full time

Job Description:

\
  • \
  • Job Title: Branch Manager\
  • Company: Talent Hunts Indonesia\
  • About the Job: We are seeking a highly experienced and skilled Branch Manager to oversee our Johor Bahru branch. The successful candidate will be responsible for leading a team of professionals, fostering client relationships, and ensuring the branch's overall profitability and growth.\
  • About Us: Talent Hunts Indonesia is a leading provider of freight forwarding and logistics services in Malaysia. Our company is committed to delivering exceptional customer service and building long-term relationships with our clients.\
  • Your Key Responsibilities:\
    • \
    • Operational Leadership: Oversee all aspects of branch operations, including import/export processes, customs clearance, warehousing, and transportation services.\
    • Develop and implement efficient operational processes to maximize productivity and minimize costs.\
    • Ensure compliance with all relevant regulations and industry standards.\
    • Team Management: Recruit, train, and mentor a high-performing team of freight forwarding professionals.\
    • Set clear performance goals and provide ongoing feedback to support employee development.\
    • Foster a positive and collaborative work environment that promotes teamwork and employee engagement.\
    • Client Relationship Management: Cultivate and maintain strong relationships with existing clients, addressing their needs and concerns promptly.\
    • Identify and pursue new business opportunities to expand the branch's client portfolio.\
    • Ensure excellent customer service and satisfaction, striving to exceed client expectations.\
    • Compliance and Safety: Ensure that the branch adheres to all relevant laws, regulations, and safety standards.\
    • Promote a culture of operational excellence and responsible work practices within the branch.\
    • Market Analysis and Strategy: Stay informed about industry trends, market developments, and competitor activities.\
    • Contribute to the development and execution of the branch's strategic plans and growth initiatives.\
    • Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.\
    • Proven experience (5+ years) in freight forwarding and logistics, with a track record of successful leadership.\
    • Strong knowledge of the Malaysian logistics and transportation market.\
    • Excellent leadership, communication, and interpersonal skills.\
    • Proficient in using logistics and supply chain management software.\
    • Strong financial acumen and the ability to analyze and interpret financial data.\
    • Results-oriented with a focus on achieving targets and delivering exceptional customer service.\
    • Familiarity with customs regulations and international trade practices.\
    • Fluency in English and Malay; additional languages are a plus.\\/ul>\
    • About You: If you are a motivated and results-driven professional with a passion for logistics and supply chain management, we encourage you to apply for this exciting opportunity.\\/ul>


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