Service Delivery Executive
22 hours ago
Grow with FM Global Logistics, where we believe in investing in our people's growth and success. Our mission is to deliver unparalleled customer experiences by harnessing the collective expertise of our talented professionals.
We're seeking an ambitious Service Delivery Executive to join our team. In this role, you will be responsible for delivering high-quality services to customers, ensuring seamless logistics processes, and maintaining robust relationships with internal and external stakeholders.
Job Accountabilities- Service Delivery Management: Manage service delivery, ensuring that customers receive exceptional service, and their needs are met consistently.
- Collaboration and Communication: Build and maintain strong relationships with customers, agents, shipping liners, and co-loaders, fostering a culture of collaboration and open communication.
- Operational Excellence: Continuously monitor and improve logistics processes, striving for operational excellence and minimizing errors.
- Strong Leadership Skills: Possess strong leadership skills, motivating teams to achieve exceptional results, and driving performance improvement.
- Interpersonal and Communication Skills: Exhibit excellent interpersonal and communication skills, building trust with customers, colleagues, and external partners.
-
Service Excellence Executive
1 week ago
Johor Bahru, Johor, Malaysia Elite Advance Service Full timeWe're looking for a talented and enthusiastic individual to join our team as a Customer Service Executive. In this role, you'll have the opportunity to develop your skills and expertise in customer service, while working with a dynamic team that's passionate about delivering exceptional customer experiences.About the RoleThis is a fantastic opportunity for...
-
Service Delivery Coordinator
22 hours ago
Johor Bahru, Johor, Malaysia Jubin BMS Full timeCustomer Service RoleWe are looking for a Customer Service Executive to join our team at Jubin BMS.This role requires working 5.5 days per week, with an alternate Saturday off, and being based at Tebrau III.The key responsibilities of this role include: Processing customer orders, forms, applications, and requests efficiently. Coordinate with customers to...
-
IT Delivery Specialist
22 hours ago
Johor Bahru, Johor, Malaysia Gds Services Full timeAbout the Role:Gds Services is seeking an IT Delivery Specialist - Managed Services to join our team.Deliver managed services to customers, ensuring that their needs are met and exceeded.Develop and implement strategies to improve customer satisfaction and service delivery.Manage cross-functional teams to deliver projects on time, within budget, and to the...
-
Service Delivery Executive
6 days ago
Johor Bahru, Johor, Malaysia Growthfn Full timeCompany Overview:Growthfn is looking for a Customer Service Professional to ensure customer satisfaction by providing excellent service and resolving inquiries.Key Qualifications:(Empathy and patience when dealing with customers)(Ability to multi-task and manage time effectively)(Problem-solving skills and attention to detail)
-
Fresh Graduates Welcome
1 week ago
Johor Bahru, Johor, Malaysia Elite Advance Service Full timeWelcome to Elite Advance Service, where we're committed to providing exceptional customer experiences. As a Customer Service Executive, you'll play a vital role in delivering fair outcomes and ensuring the quality of service across all touchpoints.About UsWe're a forward-thinking company that's passionate about innovation and customer satisfaction. Our team...
-
Customer Service Manager
1 day ago
Johor Bahru, Johor, Malaysia Gds Services Full timeAs a key member of our dynamic team, you will play an integral role in our rapid expansion into new international markets. We are seeking talented individuals who are passionate about building strong customer relationships based on professionalism and integrity.The ideal candidate will possess excellent communication and coordination skills, with the ability...
-
Customer Service Representative
1 week ago
Johor Bahru, Johor, Malaysia Elite Advance Service Full timeWe're seeking a highly skilled and motivated individual to join our team as a Customer Service Executive. This role is ideal for fresh graduates who are eager to kickstart their careers in the fintech industry.ResponsibilitiesDeliver exceptional customer service by ensuring timely and effective resolution of customer inquiries.Collaborate with internal teams...
-
Customer Service Officer/Executive
23 hours ago
Johor Bahru, Johor, Malaysia Wentel Engineering Full timeAs a Customer Service Officer/Executive at Wentel Engineering, you will play a vital role in providing exceptional customer experiences.Wentel Engineering is seeking a skilled professional to join our team as a Service Delivery Specialist. In this role, you will be responsible for managing customer relationships and delivering high-quality services that meet...
-
Customer Service Representative
3 days ago
Johor Bahru, Johor, Malaysia AEON Credit Service (M) Berhad Full timeThis role offers an exciting opportunity to join AEON Credit Service (M) Berhad as a key player in delivering exceptional customer experience. As an Executive - Call Centre/Contact Centre, you will be responsible for providing top-notch service to our valued customers, ensuring their requests and inquiries are addressed promptly and professionally.Key...
-
Service Delivery Expert
22 hours ago
Johor Bahru, Johor, Malaysia Hirehub Group Full timeHirehub Group is a leading manufacturer of prefabricated modular data center solutions, specializing in the data center and power systems industry. With R&D facilities in Shanghai and high-end manufacturing plants in Shanghai and Malaysia, they deliver innovative solutions for hyperscale data center projects globally.About the Role:We are seeking a Service...
-
Service Delivery Specialist
23 hours ago
Johor Bahru, Johor, Malaysia Wentel Engineering Full timeAbout the RoleWe are looking for a Client Liaison Coordinator to join our team at Wentel Engineering. As a Client Liaison Coordinator, you will be the primary point of contact for our clients and will be responsible for building strong relationships with them.Your main objective will be to ensure that our clients receive excellent service and support...
-
Delivery Support Specialist
22 hours ago
Johor Bahru, Johor, Malaysia Ninja Van Full timeCompany OverviewNinja Van is a technology-driven logistics company that connects customers with reliable delivery services. We are committed to providing exceptional customer experiences and fostering a positive work culture.Job DescriptionAssist in route planning to optimize delivery efficiency.Support Station Heads in maintaining daily routines, including...
-
Data Center Delivery Expert
22 hours ago
Johor Bahru, Johor, Malaysia Gds Services Full timeGds Services is a global leader in the development and operation of high-performance data centers, with a strong presence across Asia and Europe.Key Responsibilities:Manage customer relationships based on professionalism and integrity, providing trusted advice on behalf of Gds Services.Deliver operational services to customers according to Service Level...
-
Delivery Manager
1 day ago
Johor Bahru, Johor, Malaysia Gds Services Full timeWe are seeking a seasoned professional to join our team as a Customer Service Manager - Project Delivery. The successful candidate will be responsible for delivering operational services to customers according to Service Level Agreement and ensuring that delivery costs are as agreed.The ideal candidate will have more than 10 years of work experience in the...
-
Executive Assistant
3 days ago
Johor Bahru, Johor, Malaysia AEON Credit Service (M) Berhad Full timeElevate your career in customer service by joining AEON Credit Service (M) Berhad as a Contact Centre Operations Executive. In this role, you will play a crucial part in ensuring the smooth operation of our contact centre, handling customer inquiries, and collaborating with colleagues to achieve business objectives. Our company prides itself on delivering...
-
Merchant Account Executive
22 hours ago
Johor Bahru, Johor, Malaysia Aeon Credit Service Full timeAbout UsAeon Credit Service is a leading consumer financing provider with business operations in various countries. We offer a wide range of financial services to enrich the lives of many individuals.Our Products:Credit Cards
-
Head of Project Delivery
1 day ago
Johor Bahru, Johor, Malaysia Refine Group Full timeWe are looking for a highly skilled Project Director to join our team. As a seasoned professional, you will be responsible for leading project delivery, managing stakeholder expectations, and ensuring timely completion. The ideal candidate will possess excellent leadership and communication skills, with a proven ability to drive project success in a...
-
Senior Project Manager
22 hours ago
Johor Bahru, Johor, Malaysia Gds Services Full timeAbout the Role:We are seeking a seasoned professional to join our team as a Senior Project Manager - IT Services. In this role, you will be responsible for delivering IT services to our customers, ensuring that their needs are met and exceeded.Develop and implement strategies to improve customer satisfaction and service delivery.Manage cross-functional teams...
-
Sales and Service Area Executive
1 week ago
Johor Bahru, Johor, Malaysia Smollan Full timeAs a Sales and Service Area Executive, you will be responsible for developing new retailers and dealers, managing and training the promoter/retail sales team, and executing retail promotions and activities to achieve good results.Skills and Qualifications:Leadership and problem-solving skillsStrong communication and analytical thinking abilitiesA bachelor's...
-
Commercial Relationship Specialist
22 hours ago
Johor Bahru, Johor, Malaysia Aeon Credit Service Full timeResponsibilitiesBroaden the company's presence in the market by identifying and acquiring new merchant partners.Develop and implement strategies to enhance customer satisfaction and loyalty.Negotiate and close deals with merchants to increase sales revenue.Maintain accurate records of sales activities, customer interactions, and market...