Delivery Manager

18 hours ago


Johor Bahru, Johor, Malaysia Gds Services Full time

We are seeking a seasoned professional to join our team as a Customer Service Manager - Project Delivery. The successful candidate will be responsible for delivering operational services to customers according to Service Level Agreement and ensuring that delivery costs are as agreed.

The ideal candidate will have more than 10 years of work experience in the Internet/Data Center industry/Telecom/IT industry, with more than 5 years in a customer service manager role.

  • Possess a Bachelor's degree in Electronic Engineering or Computer Science.
  • Good knowledge of Internet or Telecom operations, MEP systems, and experience with Data Center construction or operation will be an advantage.
  • Excellent customer interface experience, good communication and coordination skills, and good writing skills to draft reports.
  • Strong learning skills and self-driven character, willing to take on challenges and adapt to changes.

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