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Quality Management Professional

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full time
Safety Labeling Operations Team Member

TikTok's Safety Labeling Operations team supports our efforts to address objectionable or disturbing content. The team plays a vital role in performing audits and identifying errors, and swiftly addressing them in time to ensure excellence in our moderation efforts.

The ideal candidate will have experience as a Quality Assurance Analyst and proficiency in English and Bengali language. They will be responsible for performing daily audits on internal systems, providing analysis of errors, and working closely with the training team to align policy understanding of QA and labelers.

Responsibilities:

  1. Perform daily audit on internal system;
  2. Provide analysis of errors and feedback to respective team;
  3. Work with training team to align policy understanding of QA and labelers;
  4. Provide support on Policy/Quality related questions on ad-hoc basis;