Gaming Community Engagement Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Garena Remote Work Freelance Full time

About the Role:

We are seeking a highly motivated Community Manager-Contractor to join our team at Garena. This role will be responsible for developing and executing community engagement strategies across various social media platforms, including Facebook, Instagram, and Discord.

Key Responsibilities:

  • Develop and implement content calendars to engage with Malaysian gamers and promote Garena's products.
  • Collaborate with cross-functional teams, including marketing and publishing, to develop effective campaigns that cater to Malaysian gamers.
  • Translate and localize social media postings from English to Bahasa Melayu to ensure a strong connection with our Malaysian audience.
  • Moderate and oversee product communities on official social media channels, ensuring a positive and engaging experience for users.
  • Work closely with community content creators to develop engaging content and grow our online presence.
  • Participate in local grassroots events and community gatherings to build relationships with gamers and promote Garena's products.

Requirements:

  • Fresh graduates or young professionals with experience in community management, game operations, or related fields are preferred.
  • Familiarity with various social media platforms and their associated tools is essential.
  • Native Bahasa Melayu speaker with proficient English reading, writing, and communication skills to effectively collaborate with cross-functional teams.
  • Deep passion for pop culture and staying on top of current trends, with the ability to react to platform and content changes to connect authentically with gamers.
  • Gamer with a strong familiarity with major Battle Royale games on Mobile, passionate about games, and preferably familiar with recent Extraction games.
  • Proven experience in stakeholder management and rapport-building is preferred.


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